Lungisile Nsindane
@lungisilensindane
Seasoned creditors/debtors controller with 7+ years driving collections and team supervision.
South AfricaWhat I'm looking for
I am a seasoned creditors/debtors controller with over seven years' experience in credit control, confirmations, and acting as Debtors Manager. I have routinely managed and supervised teams (up to 11 teammates), set work distribution, and drove progress toward collection and cash targets.
My experience includes implementing credit control processes, chasing overdue invoices via telephone, email and letters, handling disputed bills, posting payments and allocations, and performing reconciliations using systems such as Pastel, SAP IS-H and Debtpack. I consistently met monthly processing deadlines and contributed to maintaining debtor days and cash targets.
I bring strong communication, time-management and detail orientation, combined with call-centre training and administrative experience from roles across Netcare and African Bank environments. I work well under pressure, handle confidential information, and have a track record of improving collection workflows and ensuring billing accuracy.
Experience
Work history, roles, and key accomplishments
Debtors Controller
Netcare
Aug 2018 - Present (7 years 5 months)
Managed debtor collections and allocations, led a team of 11 in acting Debtors Manager duties, and met cash and debtor days targets while reducing overdue invoices through calls, emails and reconciliations.
IOD/WCA Administrator & Creditors Clerk
Netcare
Nov 2015 - May 2017 (1 year 6 months)
Processed IOD/WCA claims, ensured correct reporting and documentation, managed short payments and EDI submission monitoring, and processed refunds to patients and supplier payments.
Confirmations Clerk
Netcare
Jul 2015 - Oct 2015 (3 months)
Handled patient authorizations and captured information from medical aids, escalated billing issues and ensured accurate data entry for claims and prosthesis limits.
Sales Consultant
African Bank
Jan 2008 - Dec 2014 (6 years 11 months)
Prospected and cold-called clients to meet sales targets, captured billing and collections data, and supported branch sales initiatives.
Education
Degrees, certifications, and relevant coursework
Quest Computer Skills Centre
Diploma in Office Administration, Office Administration
Completed a Diploma in Office Administration focused on office administration and computer skills.
W&R SETA
Skills development program, Skills Development
2007 - 2007
Completed a Skills Development Program under W&R SETA in 2007.
SAP IS-H
SAP IS-H training, Healthcare IT (SAP IS-H)
Received SAP IS-H training relevant to billing, enquiries, and system queries.
Debtpack
Debtpack training, Debt Management
Undertook training in Debtpack processes related to postings, allocations, and reconciliations.
Call Centre Training
Call Centre Training, Call Centre Operations
Completed call centre training covering communication, customer handling, and follow-up procedures.
Availability
Location
South AfricaAuthorized to work in
Social media
Job categories
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