Goula Windwaai

Managed the end-to-end medical billing process, ensuring accurate submission and timely follow-up on claims with insurance companies. Reconciled accounts receivable, handled coding and billing discrepancies, and provided detailed reports on outstanding balances.

Managed full-function accounts and bookkeeping, including sales and purchase ledger management, bank and credit card reconciliations. Supervised junior staff, reviewed reconciliations, and provided on-the-job training and professional development.

Managed the debt position for assigned customer accounts with an R45 million base, reducing debts and DSO to a target minimum per month. Utilized excellent negotiation skills to minimize debtor days, improving overall financial efficiency.

Managed bad debt and customer account portfolios, compiling month-end reports and monitoring invoicing data. Reconciled accounts, monitored credit limits, and collected on outstanding/overdue accounts.

Verified creditor banking details and information, communicating with internal and external stakeholders regarding account verification. Investigated and followed up on all types of queries, maintaining accuracy of duties.

Captured fuel usage and balanced it on debtors month-end reports, managing full creditors and debtors. Conducted daily site checks and balanced raw materials and finished goods in various locations.

Assessed customer needs through clear communication, anticipating and responding appropriately to queries. Maintained high productivity by efficiently processing cash, credit, and debit payments.

Currently pursuing a Diploma in Financial Management, focusing on key principles and practices in the field. This program enhances skills in financial analysis and strategic financial planning.

Completed secondary education, earning the National Senior Certificate. This foundational education provided a broad understanding across various subjects.