I'm looking for a remote-first position with flexible hours, where I can apply my technical, analytical, and communication skills. I enjoy documentation, knowledge management, content development, product support, and process improvement. I work well independently and value asynchronous communication, clear expectations, reasonable workloads, and results over constant availability.
Najam Tirmizi
@najamtirmizi
Canadian AI enablement and content professional who integrated generative AI into enterprise SaaS workflows and supported AI-powered analytics.
What I'm looking for
At Algomus, Inc., I led AI enablement initiatives for an enterprise SaaS supply-chain platform, collaborating with engineering, sales, and leadership to integrate generative AI into production workflows. I also supported the rollout of an AI-powered analytics assistant that delivered real-time sales and inventory insights.
At Adba Labs, I architected a cost-code and cost-type taxonomy that aligned legacy ERP constraints with a new estimation platform. Across my work in content, documentation, training, and IT support, I turn complex technology and processes into clear materials and practical workflows.
Experience
Work history, roles, and key accomplishments
Change Management Analyst
Adba Labs
Jul 2024 - Jan 2025 (6 months)
Architected a unified cost-code and cost-type taxonomy for a major infrastructure construction enterprise, aligning legacy ERP constraints with a new estimation platform. Led executive discovery sessions and translated operational complexity into structured models and standards-based documentation.
SaaS Product Owner (AI Enablement, Content & Product Support)
Algomus, Inc.
Jun 2020 - Dec 2023 (3 years 6 months)
Led AI enablement initiatives within an enterprise SaaS supply-chain platform, collaborating cross-functionally to integrate generative AI capabilities into production workflows. Translated product requirements into customer-facing documentation, sales enablement assets, and training materials.
Senior Content Strategist
Systems Limited
Jan 2018 - Jun 2020 (2 years 5 months)
Directed B2B content strategy for a multinational technology consulting firm, producing SEO-optimized blogs, white papers, case studies, and sales collateral. Partnered with subject matter experts to translate complex technical solutions into clear value propositions.
Freelance Content Strategist
Systems Limited
May 2016 - Dec 2017 (1 year 7 months)
Developed industry-specific marketing collateral and solution briefs for US-focused technology consulting services. Created sector-targeted content for Mortgage & Title and Fashion Apparel industries, supporting lead generation and sales enablement.
IT Consultant
Roncy Village Vet Clinic
Jan 2014 - Apr 2016 (2 years 3 months)
Administered and maintained on-premises clinic IT infrastructure, including workstations, networking, and line-of-business software, reducing system downtime by 20%. Delivered end-user support and technical training to improve user adoption and workflow efficiency.
Teacher's Assistant
Toronto District School Board
Assisted teachers in classroom activities and student support.
Stock Associate
Brown Shoe Company
Managed stock inventory and supported store operations.
Electronics Assembly Line Worker
Digital Security Controls (DSC)
Assembled electronic components on a production line.
Sales Associate
Battery Plus (InterTAN Canada)
Provided sales support and customer service.
Business Development Manager
Xavor Corporation
Led business development initiatives.
Sales Associate
Radio Shack (InterTAN Canada)
Provided sales support and customer service.
Information Technology Support
University of Toronto
Provided IT support within the Faculty of Medicine.
Technical Support Specialist
ClientLogic Inc.
Provided technical support services.
Technical Support Specialist
Synoptek Inc.
Provided technical support and documentation services.
Computer Sales Associate
Assisted customers with computer sales and product recommendations.
Technical Coordinator
University of Toronto
Coordinated technical operations at the Munk Centre for International Studies.
IT Manager
Noranex Consulting
Managed IT operations and support.
Production Operator
Operated production equipment and supported manufacturing processes.
Education
Degrees, certifications, and relevant coursework
University of Toronto
Honours BA, Cognitive Science
Coursework toward Honours BA in Cognitive Science with a Philosophy minor; degree not conferred.
Oakwood Collegiate Institute
Secondary School Diploma, General Studies
Completed secondary school education and earned a diploma.
Davidson College
Analyzing and Visualizing Data with Power BI, Data Analysis
Completed certification in analyzing and visualizing data with Power BI.
Microsoft
Azure Fundamentals, Cloud Computing
Earned the Azure Fundamentals certification.
Cisco Systems
Cisco Certified Network Associate (CCNA), Networking
Earned the Cisco Certified Network Associate (CCNA) certification.
CompTIA
Network+, Networking
Earned the Network+ certification.
CompTIA
A+, IT Support
Earned the A+ certification.
Anthropic
Claude 101, Artificial Intelligence
Completed the Claude 101 certification.
University of Helsinki
Elements of AI, Artificial Intelligence
Completed the Elements of AI certification.
Dartmouth College
Omnichannel Strategy and Management, Marketing
Completed the Omnichannel Strategy and Management certification.
University of British Columbia
Introduction to Marketing, Marketing
Completed the Introduction to Marketing certification.
HubSpot Academy
Content Hub Software, Content Management
Completed the Content Hub Software certification.
Later
Later Product Pro, Social Media Marketing
Completed the Later Product Pro certification.
Fundamentals of Digital Marketing, Digital Marketing
Completed the Fundamentals of Digital Marketing certification.
HubSpot Academy
Content Marketing, Content Marketing
Completed the Content Marketing certification.
Tech stack
Software and tools used professionally
Availability
Location
Salary expectations
Social media
Job categories
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