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Najam TirmiziNT
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Najam Tirmizi

@najamtirmizi

Canadian AI enablement and content professional who integrated generative AI into enterprise SaaS workflows and supported AI-powered analytics.

Pakistan
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What I'm looking for

I'm looking for a remote-first position with flexible hours, where I can apply my technical, analytical, and communication skills. I enjoy documentation, knowledge management, content development, product support, and process improvement. I work well independently and value asynchronous communication, clear expectations, reasonable workloads, and results over constant availability.

At Algomus, Inc., I led AI enablement initiatives for an enterprise SaaS supply-chain platform, collaborating with engineering, sales, and leadership to integrate generative AI into production workflows. I also supported the rollout of an AI-powered analytics assistant that delivered real-time sales and inventory insights.

At Adba Labs, I architected a cost-code and cost-type taxonomy that aligned legacy ERP constraints with a new estimation platform. Across my work in content, documentation, training, and IT support, I turn complex technology and processes into clear materials and practical workflows.

Experience

Work history, roles, and key accomplishments

AI

SaaS Product Owner (AI Enablement, Content & Product Support)

Algomus, Inc.

Jun 2020 - Dec 2023 (3 years 6 months)

Led AI enablement initiatives within an enterprise SaaS supply-chain platform, collaborating cross-functionally to integrate generative AI capabilities into production workflows. Translated product requirements into customer-facing documentation, sales enablement assets, and training materials.

RC

IT Consultant

Roncy Village Vet Clinic

Jan 2014 - Apr 2016 (2 years 3 months)

Administered and maintained on-premises clinic IT infrastructure, including workstations, networking, and line-of-business software, reducing system downtime by 20%. Delivered end-user support and technical training to improve user adoption and workflow efficiency.

Toronto District School Board logoTB

Teacher's Assistant

Toronto District School Board

Assisted teachers in classroom activities and student support.

BC

Stock Associate

Brown Shoe Company

Managed stock inventory and supported store operations.

DD

Electronics Assembly Line Worker

Digital Security Controls (DSC)

Assembled electronic components on a production line.

BC

Sales Associate

Battery Plus (InterTAN Canada)

Provided sales support and customer service.

XC

Business Development Manager

Xavor Corporation

Led business development initiatives.

RC

Sales Associate

Radio Shack (InterTAN Canada)

Provided sales support and customer service.

University of Toronto logoUT

Information Technology Support

University of Toronto

Provided IT support within the Faculty of Medicine.

CI

Technical Support Specialist

ClientLogic Inc.

Provided technical support services.

SI

Technical Support Specialist

Synoptek Inc.

Provided technical support and documentation services.

Staples Business Depot logoSD

Computer Sales Associate

Assisted customers with computer sales and product recommendations.

University of Toronto logoUT

Technical Coordinator

University of Toronto

Coordinated technical operations at the Munk Centre for International Studies.

NC

IT Manager

Noranex Consulting

Managed IT operations and support.

Vistaprint logoVI

Production Operator

Operated production equipment and supported manufacturing processes.

Education

Degrees, certifications, and relevant coursework

University of Toronto logoUT

University of Toronto

Honours BA, Cognitive Science

Coursework toward Honours BA in Cognitive Science with a Philosophy minor; degree not conferred.

OI

Oakwood Collegiate Institute

Secondary School Diploma, General Studies

Completed secondary school education and earned a diploma.

Davidson College logoDC

Davidson College

Analyzing and Visualizing Data with Power BI, Data Analysis

Completed certification in analyzing and visualizing data with Power BI.

Microsoft logoMI

Microsoft

Azure Fundamentals, Cloud Computing

Earned the Azure Fundamentals certification.

Cisco Systems logoCS

Cisco Systems

Cisco Certified Network Associate (CCNA), Networking

Earned the Cisco Certified Network Associate (CCNA) certification.

CompTIA logoCO

CompTIA

Network+, Networking

Earned the Network+ certification.

CompTIA logoCO

CompTIA

A+, IT Support

Earned the A+ certification.

Anthropic logoAN

Anthropic

Claude 101, Artificial Intelligence

Completed the Claude 101 certification.

University of Helsinki logoUH

University of Helsinki

Elements of AI, Artificial Intelligence

Completed the Elements of AI certification.

Dartmouth College logoDC

Dartmouth College

Omnichannel Strategy and Management, Marketing

Completed the Omnichannel Strategy and Management certification.

University of British Columbia logoUC

University of British Columbia

Introduction to Marketing, Marketing

Completed the Introduction to Marketing certification.

HubSpot Academy logoHA

HubSpot Academy

Content Hub Software, Content Management

Completed the Content Hub Software certification.

Later logoLA

Later

Later Product Pro, Social Media Marketing

Completed the Later Product Pro certification.

Google logoGO

Google

Fundamentals of Digital Marketing, Digital Marketing

Completed the Fundamentals of Digital Marketing certification.

HubSpot Academy logoHA

HubSpot Academy

Content Marketing, Content Marketing

Completed the Content Marketing certification.

Tech stack

Software and tools used professionally

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