Looking for a job

Webcrafters User

@naimchergui

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Wordpress Specialist & Chat support agent providing WordPress website support and customer service.

Morocco

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What I'm looking for

I'm seeking a remote chat support or customer service opportunity with a flexible schedule. Night shifts are possible.

As a freelance WordPress Designer & Website Support professional, I communicate with clients to understand their requirements, answer questions, and address website concerns. I've built approximately 50 websites across client projects and portfolio work.

I provide support through WhatsApp and online meetings, sharing project updates and practical guidance. I also troubleshoot design issues, plugin-related problems, and website performance concerns.

In Digital Subscription Sales & Customer Support, I assisted customers with inquiries, purchases, delivery, and post-purchase questions. I contributed to approximately $5,000 in subscription sales while working independently.

Experience

Work history, roles, and key accomplishments

Current

Freelance WordPress Designer & Website Support

Current

Self Employed

Jan 2023 - Present (3 years 10 months)

Communicates with clients to understand requirements, answer questions, and address website-related concerns. Provides support through WhatsApp and online meetings, troubleshoots design and plugin issues, and manages client relationships.

WordPress Client Communication Troubleshooting Client Management WhatsApp Zoom Google Meet

Digital Subscription Sales & Customer Support

Self Employed

Jan 2022 - Jan 2025 (3 years)

Assisted customers with subscription inquiries, purchases, delivery, and post-purchase questions. Handled customer communication and resolved service-related problems, contributing to approximately $1,000 in subscription sales.

Customer Support Sales Communication Skills Problem Solving