Nahid Zaman
@nahidzaman
IT Manager at STARTEX CLOTHING administering Microsoft 365 and Odoo ERP to support secure, reliable business operations.
BangladeshWhat I'm looking for
At STARTEX CLOTHING, I manage IT infrastructure and Microsoft 365 services, including Exchange Online, Teams, OneDrive, and SharePoint. I also administer Odoo ERP and coordinate with vendors on enhancements and issue resolution.
My earlier work includes IT service delivery at Unilever and technical support and network administration at AKS Khan Holdings and Information Solutions Ltd. I’ve also worked as a software tester at uTest at Applause, and my experience includes cybersecurity, business continuity, and IT operations.
Experience
Work history, roles, and key accomplishments
Worked as Manager (IT, Security & Maintenance) at STARTEX CLOTHING.
Manage and maintain the organization's overall IT infrastructure, including network devices, desktops, laptops, and printers. Administer Microsoft 365 services, including Exchange Online, Teams, OneDrive, SharePoint, and user licensing. Plan, implement, and monitor network infrastructure, including routers, switches, Wi-Fi, antivirus, and internet connectivity. Administer and support Odoo ERP, ens
Worked as Proven Software Tester at uTest at Applause.
Worked as IT Service Delivery Analyst at Unilever.
Worked as IT Professional at AKS Khan Holdings.
Provided IT support at the user end level; monitored and maintained hardware equipment including PCs, printers, and servers. Installed, configured, and troubleshot various IT devices and maintained the organization's entire network. Monitored and maintained a Dell R720 server; configured and worked with MikroTik and Cisco Linksys routers. Worked with Oracle Database software; configured and monito
Installed, configured, and troubleshot IT devices, including Dell servers, desktops, and notebooks. Installed various software and troubleshot different operating systems; kept anti-virus software and security patches up to date. Provided technical support to clients in person and over the phone. Supervised a team, assigning daily work, engineers, and collection/delivery staff to support corporate
Support Engineer
Augere Wireless Broadband Bangladesh Ltd. (QUBEE)
Nov 2011 - May 2012 (6 months)
Provided technical support to corporate clients using QUBEE devices, including physical networking and hardware support. Installed and troubleshot hardware and peripheral components such as printers, disk drives, network servers, routers, and firewalls. Installed, removed, tested, and configured PC operating systems, software, and hardware. Provided on-call emergency support after business hours,
Education
Degrees, certifications, and relevant coursework
The University of the South Pacific
B.Sc. Engineering, Computer Engineering
Result: 2.72 / 4.00
Kushtia
High School Diploma, PHYSICAL SCIENCES
University of Asia Pacific
Sylhet Cadet College
High School Diploma, PHYSICAL SCIENCES
Microsoft Azure Fundamentals (AZ-900) Cert Prep: 3 Azure Services
Jul 2023
Microsoft Azure Fundamentals (AZ-900) Cert Prep: 1 Cloud Concepts
Oct 2022
Prepare for the Microsoft Azure Fundamentals (AZ-900) Certification
Jul 2023
Excel Essential Training (Microsoft 365)
May 2023
Microsoft Office 365: Administration (Office 365/Microsoft 365)
Apr 2023
Cisco Networking Academy
Cisco Certified Network Associate Security (CCNA)
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Salary expectations
Social media
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