Samprit Chakraborty
@sampritchakraborty
IT operations leader delivering secure, cost-effective multi-office IT services and strategic infrastructure improvements.
What I'm looking for
I am an IT Operations Leader with 7+ years of experience managing reliable, secure, and cost-effective IT services across multi-office regional environments. I specialize in Microsoft 365 administration, network management, site operations, and IT security while applying ITIL practices.
I have led end-to-end IT operations, supported 16–18 country offices, administered Windows servers, Active Directory, SCCM, ManageEngine, Sophos, Cisco Meraki, Mikrotik, VMware, and cloud services (AWS/Azure). I drove humanitarian IT programs, budgeting, procurement, backups, and policy compliance while delivering training and on-site support.
I consistently partner with stakeholders to maintain high service levels, implement continuous improvement, and deliver strategic projects—demonstrated across INGO, corporate, and global-support roles.
Experience
Work history, roles, and key accomplishments
Global IT Officer
BBC Media Action
Aug 2024 - Present (1 year 5 months)
Acting Global IT Officer administering Windows servers, O365, AD, SCCM, and ManageEngine to maintain secure, reliable IT services across multi-office regional operations and support 18 country office IT officers.
ITO (Project Lead)
Food For The Hungry
May 2023 - Oct 2024 (1 year 5 months)
Led humanitarian IT management and operations including planning, budgeting, infrastructure, procurement and field support to ensure continuity of program delivery and secure data backups across Cox's Bazar operations.
IT Support Technician
Portwest
Jul 2022 - May 2023 (10 months)
Provided remote technical support and server administration for 16 country offices, diagnosing network/server issues and managing AD, file servers, AV and firewall configurations to maintain global IT service levels.
Executive, ICT
Pacific Jeans Limited
Aug 2017 - Jul 2022 (4 years 11 months)
Designed and implemented IT systems, network security and server management for 150+ users, managed vendor coordination, asset reporting, IT policy development and end-user support.
Education
Degrees, certifications, and relevant coursework
University of Creative Technology
Master of Business Administration, Supply Chain
Grade: 3.56
Completed an MBA majoring in Supply Chain with a CGPA of 3.56.
Port City International University
Bachelor of Science, Computer Science & Engineering
2014 - 2019
Grade: 2.96
Completed a Bachelor of Science in Computer Science & Engineering with a CGPA of 2.96 between 2014 and 2019.
National Polytechnic College
Diploma, Computer Technology
2010 - 2014
Grade: 3.10
Completed a Diploma in Computer Technology under the Bangladesh Technical Education Board with a CGPA of 3.10.
Saint Plaid’s High School
Secondary School Certificate, Secondary Education
2000 - 2010
Grade: 3.94
Completed Secondary School Certificate (S.S.C) with a CGPA of 3.94.
AWS (certification)
Certification, Cloud Computing
Obtained AWS-related certification(s) including AWS Solution Architect (ongoing or private).
MikroTik (certification)
Certification, Network Engineering
Holds MikroTik Certified Network Associate (MTCNA) and MikroTik Certified Routing Expert (MTCRE) certifications.
Fortinet / NSE (certification)
Certification, Network Security
Completed Network Security Associate (NSE-1) certification.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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