nagarjun shastriassociates

In my independent professional practice, I coordinate legal-services administration, client communication, documentation, and case workflows across a high-volume portfolio. I work with clients, advocates, and professional stakeholders on scheduling, status tracking, escalations, and follow-through.

At VETA SPOKEN ENGLISH, I managed business-development, operations, and marketing activities for an education and training organisation. I coordinated centre and program operations, lead follow-up, and service delivery, and supported marketing campaigns and performance reporting.

At ACHIEVER IAS ACADEMY, I worked as Assistant Head – Operations, managing academic and administrative operations, scheduling, student and client support, and staff coordination. Earlier, as Operations Executive at ACHIEVER IAS ACADEMY, I handled day-to-day administration, documentation, scheduling, and follow-up.

I bring experience coordinating workflows, supporting 2,500+ clients, coordinating 1,500+ cases or workflows, and working with teams of up to 23 professionals. I’m interested in remote operations work and have experience with Salesforce CRM, Zoho CRM, digital documentation, and operational reporting.