Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@victoriaima
Virtual assistant and customer support specialist skilled in CRM and automation.
I am a results-driven virtual assistant and customer support specialist with intensive, hands-on training and proven performance in CRM systems, workflow automation, and remote collaboration. I completed focused programs where I resolved 25+ realistic customer scenarios with a 98% quality score, produced knowledge-base content, and delivered all assignments on time.
I build process improvements and automation using tools like Zapier and Make.com, design support dashboards, and manage complex scheduling across time zones. I bring strong written communication, documentation, and organizational skills, and I am ready to apply these strengths immediately in a dynamic internship or entry-level support role.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Digital Witch
Jun 2025 - Sep 2025 (3 months)
Resolved 25+ multi-channel customer scenarios achieving a 98% quality score, authored 10+ knowledge base articles to reduce response time, and built dashboards tracking response time, resolution rate, and CSAT.
ALXAfrica
Aug 2024 - Dec 2024 (4 months)
Managed 20+ mock client schedules across time zones with zero conflicts and implemented inbox-zero email management, delivering 100% of program assignments on time and improving simulated document retrieval efficiency.
Degrees, certifications, and relevant coursework
Bachelor of Nursing Science (BNSc), Nursing Science
Completed a Bachelor of Nursing Science degree focused on clinical nursing education and practical patient care.
Software and tools used professionally
You can contact Victoria and 90k+ other talented remote workers on Himalayas.
Message Victoriachinelo okeke
Volunteer, Digital Witch Technical Support Community
Achietae Inueonwi
Business Developer (Sales), LearnHall America
Olivia Ohanyere
Virtual Assistant/Chat Support, Digital Witch Support Community
Obinna Igbo
Administrative Virtual Assistant, Aarabon Pharmaceuticals
Mosebolatan Emmanuel
Virtual Assistant, ALX
Nelson ego Success
Virtual Assistant, Digital Witch Support Community
Ohamara Ifesinachi
Industrial Trainee, Mav Paints and Cosmetic Ventures
splendour mosugu
Customer Support Specialist, Trovela Global Media
Lynda Nnajiofor
Customer Support Specialist, VitalSource
Ruth Godwin
Virtual Assistant, Digital Witch Community