Open to opportunities

Naeem Akhtar

@naeemakhtar1

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Experienced Sr. PS Consultant with expertise in IT services and support.

Pakistan

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What I'm looking for

I am looking for a challenging IT role that fosters growth and innovation.

I am a seasoned Sr. PS Consultant with extensive experience in IT services and support, specializing in server management, project management, and customer support. My career spans over a decade, during which I have successfully managed various IT projects, ensuring seamless operations and high availability of critical business systems.

Throughout my tenure, I have been involved in significant projects, including the deployment of banking kiosks and ATM applications for major banks such as Bank Alfalah and Meezan Bank. My technical proficiency encompasses a wide range of technologies, including cloud services, virtualization, and data center management, which I leverage to deliver robust IT solutions that meet organizational needs.

My commitment to excellence is reflected in my proactive approach to problem-solving and my ability to work collaboratively with cross-functional teams. I am passionate about utilizing my skills to drive innovation and efficiency within the IT landscape, and I am continuously seeking opportunities to enhance my expertise, including pursuing AWS certifications.

Experience

Work history, roles, and key accomplishments

Current

Sr. PS Consultant

Current

TouchPoint.pk

Jul 2021 - Present (3 years 10 months)

Responsible for deploying and supporting Vynamic View, Vynamic Security, TMS global, and Queue Management Systems. Hands-on experience in customer support services, project management, and web development, including server and data center management.

Vynamic View Vynamic Security TMS Systems Queueing Systems Project Management Web Development Customer Support Cloud Services ATM Security

Current

Sr. PS Consultant

Current

TouchPoint.pk

Jul 2021 - Present (3 years 10 months)

Responsible for deployments and application support of Vynamic View, Vynamic Security, TMS global, and Queue Management System SEDCO CVM Cloud. Hands-on experience in customer support services, project management, and web development, including server and data center management.

Customer Support Project Management Web Development Data Center Management Technical Support Cloud Services ATM Security

IT Project Coordinator

Rayyanco Business Systems

Sep 2018 - Jul 2021 (2 years 10 months)

Maintained and monitored project plans, schedules, and budgets. Organized stakeholder meetings and ensured project deadlines were met while preparing financial and progress reports.

Project Coordination Stakeholder Management Budget Management Scheduling Reporting Communication Team Collaboration Documentation Time Management

IT Project Coordinator

Rayyanco Business Systems

Sep 2018 - Jul 2021 (2 years 10 months)

Maintained and monitored project plans, schedules, and budgets. Organized stakeholder meetings and ensured project deadlines were met while preparing financial and progress reports.

Project Management Stakeholder Management Budgeting Scheduling Reporting Communication Team Coordination Documentation

IT Infrastructure Engineer

Bank Islami Pakistan Limited

Sep 2015 - Sep 2016 (1 year)

Oversaw IT department operations, managed IT infrastructure, and ensured high availability of critical business systems. Developed relationships with vendors and managed overall capacity utilization of servers.

IT Operations Infrastructure Management Vendor Management Capacity Planning Network Management System Monitoring IT Support Team Leadership Performance Metrics

System Support Engineer

United Bank Limited

Jul 2007 - Jul 2012 (4 years 11 months)

Provided technical support for software and hardware issues, ensuring systems functioned correctly. Assisted in maintaining IT operations across a large network of branches.

Technical Support System Administration Software Testing User Support Network Management Documentation IT Operations

IT Infrastructure Engineer

Bank Islami Pakistan Limited

May 2015 - Sep 2016 (1 year 4 months)

Oversaw IT department operations, managed IT infrastructure, and ensured high availability of critical business systems. Prepared status reports and managed vendor relationships.

IT Operations Infrastructure Management Vendor Management Reporting Team Management Network Management IT Support Performance Metrics

IT Operations Engineer

KASB Bank Limited

Jul 2012 - Sep 2015 (3 years 2 months)

Supported IT operations across branches, ensuring smooth functioning of IT activities. Managed data center operations and provided support for various banking applications.

Data Center IT Support Security Management System Administration

IT Operations Engineer

KASB Bank Limited

Jul 2012 - Sep 2015 (3 years 2 months)

Supported IT operations across branches, ensuring smooth functioning of IT activities. Managed data center monitoring and provided support for various banking applications.

Data Center IT Support Monitoring Active Directory Security Management

System Support Engineer

United Bank Limited

Jul 2007 - Jul 2012 (4 years 11 months)

Provided technical support for software and hardware, ensuring systems were functioning effectively. Assisted with desktop support and troubleshooting.

Technical Support Desktop Support Technical Troubleshooting Reporting IT Support

Assistant Technical Officer

Premium Lubricant Services Limited

Jan 2005 - Oct 2006 (1 year 9 months)

Provided technical assistance to staff, managed network access, and performed routine maintenance and backups. Assisted in the administration of a network of over 145 workstations.

Network Management Maintenance User Support Software Configuration Documentation IT Administration

Assistant Technical Officer

Premium Lubricant Services Limited

Jan 2005 - Oct 2006 (1 year 9 months)

Provided technical assistance to staff, managed network access, and performed routine maintenance and backups. Assisted with hardware and software installations.

Network Management Installation Maintenance User Support Documentation Compliance