Open to opportunities

Nadya Jibidar

@nadyajibidar

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Results-driven virtual assistant with a passion for tech solutions.

United States

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What I'm looking for

I am looking for a role that values innovation and offers opportunities for professional growth.

I am a results-driven Virtual Assistant with over 5 years of experience supporting healthcare and tech operations. My expertise lies in boosting administrative efficiency, optimizing digital systems, and enhancing client satisfaction through the expert use of tools like Google Workspace, Zoom, and Trello. I pride myself on being AI-savvy, solutions-oriented, and highly adaptable, committed to delivering seamless support and strategic process improvements.

In my recent role as a Surgical Support Tech at Eskenazi Health, I coordinated surgical room setups, improving turnover efficiency by 20%. I maintained 100% compliance with sterilization protocols and collaborated with multidisciplinary teams to streamline workflows. My previous experience as an IT Support Specialist at Stericycle allowed me to resolve 95% of internal support tickets within 24 hours, significantly increasing team productivity. I also led onboarding for Trello and Google Workspace tools, which accelerated team adoption rates.

Experience

Work history, roles, and key accomplishments

Surgical Support Tech

Eskenazi Health

Jan 2022 - Apr 2025 (3 years 3 months)

Coordinated surgical room setup, improving turnover efficiency by 20% across shifts and maintaining 100% compliance with sterilization protocols. Managed inventory of over 300 surgical tools and supplies, minimizing shortages by 30%, and provided real-time support to clinical staff.

Surgical Room Setup Inventory Management Workflow Optimization Patient Care Coordination Team Collaboration

IT Support Specialist

Stericycle

Feb 2019 - Jan 2022 (2 years 11 months)

Resolved 95% of internal support tickets within 24 hours, significantly increasing team productivity and cutting downtime by 40%. Maintained digital files and databases with 99.9% accuracy and led onboarding for Trello and Google Workspace tools, accelerating team adoption rates.

IT Support Troubleshooting Data Entry Google Workspace Trello Calendar Management

Education

Degrees, certifications, and relevant coursework

Ivy Tech Community College

Associate in Business and Finance, Business and Finance

Currently pursuing an Associate degree in Business and Finance. Expected to complete the program in 2026, focusing on core business principles and financial concepts.

Georges Clemenceau High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Graduated in 2007.

Female & Male in Tech Initiatives

Certification, Virtual Assistant

Obtained a Virtual Assistant Certification through the Female & Male in Tech Initiatives. This certification equipped me with essential skills for administrative support and virtual assistance.