Open to opportunities

Nada Jbeli

@nadajbeli

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Experienced web marketing manager with a focus on digital strategies.

Italy

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What I'm looking for

I am looking for a dynamic work environment that fosters creativity and growth.

I am a dedicated web marketing manager with extensive experience in implementing marketing strategies and managing promotional campaigns. Over the past few years, I have successfully overseen project and budget management while coordinating cross-functional teams to support sales activities. My analytical skills allow me to interpret marketing data effectively, informing decision-making and driving growth.

Previously, I served as an account manager, where I built and maintained long-term client relationships, ensuring customer satisfaction and resolving conflicts. My background also includes experience in customer service and administrative support, which has equipped me with a well-rounded skill set. I am currently pursuing a master's degree in History, criticism, and conservation of art, further enhancing my knowledge and expertise.

Experience

Work history, roles, and key accomplishments

Web Marketing Manager

Via Monte Shop - Just Collection Man SRL

Jul 2020 - Mar 2025 (4 years 8 months)

Implemented marketing strategies and promotional campaigns, managing content creation and communication channels. Oversaw project and budget management, coordinating cross-functional teams and analyzing marketing data to inform decision-making.

Marketing Strategy Marketing Campaigns Content Creation Communication Project Management Budget Management Team Coordination Data Analysis

Account Manager

Scalarly SRL

May 2024 - Sep 2024 (4 months)

Collaborated with clients to develop tailored digital strategies encompassing branding, UX/UI design, and growth marketing. Managed projects involving web and mobile development, SEO, social media, and analytics, coordinating cross-functional teams to deliver scalable digital solutions.

Digital Strategy Branding UX UI Design Growth Marketing Web Development Mobile Development SEO Social Media Analytics Project Management Team Coordination

Translator (Italian to Arabic)

Court of Cosenza

Mar 2020 - Oct 2020 (7 months)

Provided accurate and confidential translations of legal documents from Italian to Arabic. Facilitated communication between Arabic-speaking individuals and legal professionals during court proceedings, ensuring cultural and linguistic accuracy.

Translation Legal Documentation Italian To Arabic Translation Translation Accuracy Facilitation

Account Manager

Carofiglio Junior SRL

Aug 2017 - Mar 2019 (1 year 7 months)

Managed a portfolio of clients, building and maintaining long-term relationships and acting as the primary point of contact. Prospected new clients, resolved conflicts, and ensured customer satisfaction while supervising account representatives and monitoring KPIs.

Client Management Relationship Building Conflict Resolution Customer Satisfaction KPIs Sales Support

Inbound Customer Service Representative

INPS (via Gi Group)

Mar 2016 - Mar 2017 (1 year)

Responded to incoming calls and customer inquiries, providing information and resolving issues. Performed upselling and cross-selling, maintained call documentation, and met performance goals.

Customer Service Upselling Cross Selling Performance Monitoring

Administrative Office Assistant

Ben Ghorbel

Jan 2015 - Aug 2015 (7 months)

Provided administrative support, scheduled appointments, and managed calendars and travel arrangements. Drafted documents, reports, and correspondence, and coordinated meeting logistics.

Administrative Support Scheduling Calendar Management

Back Office Officer

Call Center TIM

Jan 2011 - Dec 2014 (3 years 11 months)

Supported management with operations and KPI tracking, creating internal tools and training materials. Assisted with recruiting and employee engagement, promoted products via outbound calls, and handled client relationships.

Support Operations KPI Tracking Recruiting Employee Engagement Outbound Calling Sales Client Relationship Management

Education

Degrees, certifications, and relevant coursework

Università della Calabria

Master's degree, History, criticism and conservation of art

Currently pursuing a Master's degree in History, Criticism, and Conservation of Art at the Università della Calabria. The program focuses on advanced studies in art history and preservation.

Institut Supérieur des Etudes Appliquées en Humanités de Tozeur

Three-year degree, Humanities

Studied Humanities at the international commerce institute superieure Des Etude Applique en Humanite from 2007 to 2010. The curriculum focused on a broad range of humanistic disciplines.