Nab Mdk
@nabmdk
Sales Development Representative at Etihad Airways, building customer relationships and resolving issues for international passengers.
United Arab EmiratesWhat I'm looking for
At Etihad Airways, I deliver customer service to international passengers, build customer relationships, and resolve issues under pressure.
At Retail Store, Mila, I assisted customers throughout the purchasing journey, recommended products, and supported daily sales objectives. I’m seeking a Sales Development Representative role in a SaaS or technology company.
Experience
Work history, roles, and key accomplishments
Cabin Crew
Delivered premium customer service to international passengers, built customer relationships, and resolved issues under pressure. Collaborated with multicultural teams and maintained high service standards.
Customer Service & Sales Associate
Retail Store, Mila
Jan 2021 - Jan 2023 (2 years)
Assisted customers throughout the purchasing journey, recommended products, and resolved enquiries. Supported daily sales objectives and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Abdelhafid Boussouf University
English Literature, English Literature
Studied English Literature at Abdelhafid Boussouf University.
Flyfra Academy
Ground Agent & Airport Customer Service Training, Airport Customer Service
Completed Ground Agent and Airport Customer Service Training at Flyfra Academy.
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
Salary expectations
Job categories
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