At Global Blue, I assisted international travelers with tax refund services and customs requirements. I reviewed documentation, processed transactions, and followed up on service, kiosk, and transaction issues.
At Emirates, I served VIP and international passengers in First Class. I built customer relationships, handled complaints and service issues, and managed onboard sales and transactions while maintaining personalized service.
Earlier, at Stream Global Services, I resolved customer enquiries and complaints and managed follow-up and documentation. At Infas Middle East, I supported end users with hardware and software issues, including installation, configuration, and troubleshooting.
