Myroslav User

I’m a Project and Operations Coordinator with experience in high-volume e-commerce environments, where I focus on improving throughput and creating reliable ways of working. At iHerb (Remote), I reduced operational processing time by 15% by standardizing workflows across 60+ daily cases. I also coordinate stakeholders across logistics, finance, and customer support—bringing clarity to communication across multiple time zones.

In my Medical advocacy consulting role, I led end-to-end project planning for internal process improvement initiatives, defining clear goals and deliverables. I managed cross-functional inputs and facilitated communication between key stakeholders to keep work moving and aligned.

I’m Google Project Management certified, and I bring a practical approach to planning, documentation, and performance tracking. I build tracking systems in Asana (including a complex portfolio tracking setup), conduct workflow analysis, and support quality assurance by ensuring accuracy and operational efficiency through SOP development and risk documentation.