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Mwila Mbebeta

@mwilambebeta

Administration Manager focused on ISO compliance, reporting, and fuel/payroll controls to keep operations accurate and accountable.

Zambia
Message

What I'm looking for

I’m looking to use my administration strength in a workplace that values excellent work administration, accurate reporting, and accountability—ideally while growing toward starting my own business or side hustle.

I’m an Administration Manager with a strong foundation in Business Administration and a practical, detail-driven approach to managing daily operations. I’m motivated by “excellent work administration” and I bring a results-focused mindset to accuracy, compliance, and accountability.

In my current role, I support operational control by checking daily drilling reports, compiling composite reporting, issuing and controlling fuel to company vehicles, and reviewing payroll. I also oversee ISO compliance, prepare proforma invoices matched with client information, check remittances before payment, and control petty cash across sites including Head Office.

My management and reporting experience is built through progressive roles at the National Road Fund Agency (NRFA)—as Shift Supervisor and later Toll Collector—where I led toll revenue collection, ensured reconciliations between traffic count and actual income, handled incident reporting, and supervised staff performance. Earlier banking experience at BancABC and customer-focused sales/agent work at ZOONA strengthened my customer service, cash-handling discipline, and ability to meet targets; I was recognized with a Top Agent Award (2012) and a Creative Minds Award (2013).

Experience

Work history, roles, and key accomplishments

NN

Shift Supervisor

National Road Fund Agency (NRFA)

Jan 2021 - Nov 2024 (3 years 10 months)

Supervise Toll Collectors and daily shift activities, including toll revenue collection and reconciliation of traffic count to income. Prepare banking and incident reports and manage lane cash handovers.

ZS

Champion Agent

Zoona (Easy Quick And Sale)

Jun 2012 - Jun 2015 (3 years)

Supervise day-to-day money transactions and prepare cash reconciliations for the business. Handle bill payments and account for daily running of the business.

AL

Scanning Clerk

Alliance One Zambia Ltd

Mar 2009 - Jan 2010 (10 months)

Scan purchase credit notes for tobacco bought and upload the scanned data into the computer system. Ensure scanner safety and follow assigned duties from the technology supervisor.

Education

Degrees, certifications, and relevant coursework

AB

ABMA

Advanced Diploma in Business Administration, Business Administration

2008 - 2008

Completed a Business Administration Advanced Diploma at ABMA from January 2008 to December 2008.

AB

ABMA

Diploma in Business Administration, Business Administration

2007 - 2007

Completed Business Administration Diploma 2 at ABMA from July 2007 to December 2007.

AB

ABMA

Diploma in Business Administration, Business Administration

2007 - 2007

Completed Business Administration Diploma 1 at ABMA from January 2007 to June 2007.

CS

Chipata Day Sec. School

Grade 12 Certificate, Secondary Education

2001 - 2005

Earned a Grade 12 certificate at Chipata Day Sec. School from 2001 to 2005.

Tech stack

Software and tools used professionally

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