MUTAHIR KHAN
@mutahirkhan
Collaborative chat support agent with strong leadership skills.
What I'm looking for
As a dedicated chat support agent with experience in customer service, I thrive in collaborative environments where I can leverage my communication skills and leadership abilities. My journey began as a Live Chat Agent at SHJ Internationals, where I was the first point of contact for customers on a gaming platform. I managed player accounts, resolved complaints, and ensured a seamless customer experience, all while maintaining meticulous transaction logs.
In addition to my professional experience, I have honed my leadership skills as Head Boy at Garrison College Boys, where I led various initiatives and participated in competitions that showcased my ability to innovate and inspire. My academic background in Computer Science from the University of the People further complements my practical experience, as I am eager to apply my knowledge to develop impactful solutions in the tech industry.
Experience
Work history, roles, and key accomplishments
Live Chat Agent
SHJ Internationals
Jan 2023 - Dec 2023 (11 months)
Acted as the first point of contact for customers on a Facebook-based gaming platform. Created and managed player accounts, handled deposits/withdrawals, and tracked transactions using custom company software.
Computer Science & English Teacher
Siddique Science Academy
Jan 2022 - Dec 2023 (1 year 11 months)
Taught Computer Science and English to secondary-level students. Developed lesson plans and digital resources tailored to student needs.
Education
Degrees, certifications, and relevant coursework
University of the People
Bachelor of Science, Computer Science
2024 -
Currently pursuing a Bachelor of Science in Computer Science through an online program. Expected to complete the degree in 2028.
Garrison College Boys
Intermediate, Computer Science
2021 - 2023
Completed Intermediate studies with a focus on Computer Science.
The Punjab School
Matriculation, Science Group
2019 - 2021
Completed Matriculation with a focus on the Science Group.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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