MHMusab Hassan
@musabhassan
Dedicated interpreter and dentist with strong communication skills.
EgyptWhat I'm looking for
I am a dedicated professional with a diverse background in healthcare and communication. Currently, I work as an Interpreter at LanguageLine Solutions, where I facilitate communication between non-English speaking clients and healthcare providers, significantly enhancing patient satisfaction. My ability to adapt quickly to changing circumstances while maintaining professionalism has been key to my success in this role.
Previously, I served as a Dentist and clinic manager at Dandara Dental Clinics, where I led a community outreach program that provided free dental services to underserved individuals. My experience also includes working as a Subject Matter Expert in Telecommunications and a Research & Translation Team Leader at AlQalam International Foundation, where I honed my leadership and communication skills.
Experience
Work history, roles, and key accomplishments
Interpreter
LanguageLine Solutions
Jul 2023 - Present (2 years)
Facilitated communication between non-English speaking clients and healthcare providers, resulting in a 50% increase in patient satisfaction. Demonstrated excellent communication and interpersonal skills to liaise with clients from diverse cultural backgrounds, while maintaining confidentiality as per professional standards.
Subject Matter Expert in Telecommunication and Travel Advisor
Teleperformance
Sep 2021 - Jul 2022 (10 months)
Provided customer support and resolved escalated customer issues in a timely manner, maintaining positive relationships. Identified areas of improvement by analyzing customer feedback surveys.
Dentist
Dandara Dental Clinics
Aug 2020 - Aug 2021 (1 year)
Managed the clinic and collaborated with a team to develop a community outreach program, providing free dental services to over 100 underserved individuals. Performed a variety of procedures, such as cleanings, fillings, extractions, root canals, and crowns, while enforcing effective time management practices.
Research & Translation Team Leader
Alqalam International Foundation for Research and Translatio
Feb 2016 - Jul 2020 (4 years 5 months)
Led a research and translation team, delegating tasks to members according to project requirements and employee strengths. Motivated the team to achieve optimal results through effective communication and interpersonal skills.
Housemanship
Federal Ministry of Health Sudan
Nov 2018 - Nov 2019 (1 year)
Completed a comprehensive housemanship program under the Federal Ministry of Health Sudan. Gained extensive practical experience in various medical disciplines and patient care.
Education
Degrees, certifications, and relevant coursework
University of Medical Sciences & Technology (UMST)
Bachelor of Dental Surgery, Dentistry
2011 - 2016
Completed a Bachelor of Dental Surgery in Dentistry (BDS). Studied various aspects of dentistry, including dental procedures and patient care.
Kibeida International Schools
High School Diploma, High School
2009 - 2011
Completed IGCSE at Kibeida International Schools. Focused on general high school curriculum.
Availability
Location
EgyptAuthorized to work in
Job categories
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