Murat Bizhanov
@muratbizhanov
Lead Business & System Analysis leader for fintech, banking, and telecom.
What I'm looking for
I’m a Head/Lead Business and System Analysis professional with 15+ years overall experience and 7+ years in IT across fintech, banking, telecom, and product environments. I bring hands-on system analysis depth plus leadership that helps organizations build scalable analysis capabilities.
I’ve built and led Business/System Analysis competency centers in large transformation environments, managing teams of 20+, 30+, and 70+ specialists. I focus on improving collaboration between business and engineering through stronger requirement management, delivery alignment, and repeatable ways of working.
From retail loans and digital banking to payment products and telecom-fintech delivery, I lead cross-functional initiatives across business, product, engineering, and delivery. My strengths are shaping delivery processes, driving complex initiatives, and scaling analysis and engineering functions while mentoring teams and strengthening organizational scalability.
Experience
Work history, roles, and key accomplishments
- Worked on business and systems analysis in the retail loans team
- Built and led the Business / System Analysis competency center in a large banking transformation environment
- Managed a team of 30+ analysts and supported the development of analysis practices, team structure, and ways of working
- Worked closely with business, product, and engineering stakeholders to improve requirement managem
Head of engineering (SA, backend, frontend, QA, Computer Vision, support)
Jul 2024 - Jul 2025 (1 year)
- Worked on systems analysis in the Core product team
- Led multiple engineering competency areas across Business / System Analysis, Backend, Frontend, QA, Computer Vision, and Support
- Managed an organization of 70+ specialists in a growing multi-product technology environment
- Improved team structure, cross-functional collaboration, and delivery processes as the company scaled beyond a single-
Head of Engineering
Sergek Group
Jul 2024 - Jul 2025 (1 year)
Led multiple engineering competency areas across Business/System Analysis, Backend, Frontend, QA, Computer Vision, and Support. Managed an organization of 70+ specialists and improved team structure, collaboration, and delivery processes as the company scaled.
- Created and conducted "System analyst" course
System Analysis Course Instructor
Sergek Academy
Jul 2024 - Mar 2025 (8 months)
Created and conducted a System Analyst course. Supported participants through mentoring and competency-focused instruction.
- Worked on business and systems analysis on the Homecredit Business project
- Led the Business / System and Product Analysis function across client delivery and internal competency development
- Managed a team of 20+ specialists and contributed to hiring, team development, retention, and capability growth
- Built and developed analysis practices, supported pre-sales activities, and participated i
- Worked as a System Analyst in the Alfa-Bank Russia delivery context through an outstaff model
- Participated in analysis and solution design within a banking team, focusing on system requirements and collaboration with delivery stakeholders
- Contributed hands-on system analysis expertise in a complex financial services environment
B2C In-App Payment Product Owner
First Heartland Jusan Bank
Nov 2021 - Apr 2022 (5 months)
Led the retail in-app payment services direction within the retail bank. Coordinated stakeholders around retail payment initiatives and supported development and enhancement of payment-related services.
Product owner of B2C app payment products
Nov 2021 - Apr 2022 (5 months)
- Led the retail in-app payment services direction within the retail bank
- Worked at the intersection of business, product, and technology to support the development and enhancement of payment-related services
- Coordinated stakeholders around retail payment initiatives and product delivery priorities
- Contributed domain expertise in payments and digital financial products
Lead System Analyst
Kcell JSC
Apr 2019 - Nov 2021 (2 years 7 months)
Started as a Junior System Analyst and grew into a Team Lead role for the MFS system analysis team. Managed a team of 3 system analysts and worked on requirements, integrations, and business-engineering collaboration in a telecom-fintech environment.
- Started as a Junior System Analyst and later grew into a Team Lead role for the MFS system analysis team
- Managed a team of 3 system analysts and supported the development of analysis practices within the Mobile Financial Services domain
- Worked on requirements, integrations, and collaboration between business and engineering teams in a telecom-fintech environment
- Built a strong foundation i
Value-Added-Services Product Owner
Tele2 Kazakhstan
Nov 2017 - Jun 2018 (7 months)
Owned value-added services in a telecom environment working across business and technology functions. Managed product-related priorities and coordinated stakeholders and partners to support service development and improvement.
- Owned value-added services in a telecom environment, working across business and technology functions
- Managed product-related priorities, coordinated stakeholders and partners, and supported service development and improvement
- Built product ownership experience in a large telecommunications company
- Managed VAS-related product initiatives in a large telecom business
- Worked on product development, stakeholder coordination, and service improvement across business and technical teams
- Strengthened product management, communication, and cross-functional delivery experience
Corporate VAS Product Owner
Kcell JSC
Jun 2014 - Nov 2017 (3 years 5 months)
Managed VAS-related product initiatives in a large telecom business. Worked on product development, stakeholder coordination, and service improvement across business and technical teams.
Head of Quality (Oil & Gas)
Schneider Electric
Aug 2013 - May 2014 (9 months)
Supervised QA/QC activities on a CPC-Expansion oil and gas construction project. Coordinated quality control processes to support compliance with project standards and requirements.
Head of quality (CPC-Expansion construction project in Oil&Gas)
Aug 2013 - May 2014 (9 months)
- Supervised QA/QC activities on a major oil and gas construction project
- Coordinated quality control processes and supported compliance with project standards and requirements
- Built strong discipline in structured process control, documentation, and stakeholder coordination
Senior Specialist
Kcell JSC
Mar 2008 - Jul 2013 (5 years 4 months)
Worked initially in technical support and later moved into a quality control role within sales logistics. Handled operational processes, service support, quality control, and cross-functional coordination.
- Started in technical support and later moved into a quality control role within sales logistics
- Worked with operational processes, service support, quality control, and cross-functional coordination
- Built early experience in structured problem-solving, process discipline, and business operations
Logist (Seasonal)
Sitka Sound Seafoods Inc.
Jun 2007 - Sep 2007 (3 months)
Served as a logistician for international product shipments. Performed seafood processing, packaging, and international logistics activities.
Achievements:
- Received the role of logistician for international product shipments.
Responsibilities:
- Seafood processing;
- Packaging and international logistics.
Responsibilities:
- Network maintenance (DSL, DSLAM, ISDN);
- Connection and customer support.
Education
Degrees, certifications, and relevant coursework
Almaty University of Power Engineering and Telecommunications
Engineer, Multichannel telecommunication systems
2003 - 2008
Learned the basics of telecommunications. At the same time worked at local carrier extending knowledges and practice. Graduated with average mark 4,4 of 5.
Gymnasium #3 of Pavlodar
Mathematics
2000 - 2003
Gymnasium for gifted children. Profound study of mathematics
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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