Skip to main content
MM
Open to opportunities

MUNIRAT MUNIR

@muniratmunir

Project Coordinator optimizing operations, reporting, and cross-functional delivery.

Saudi Arabia
Message

What I'm looking for

I’m looking for a role where I can own PMO/operations support, streamline workflows, coordinate cross-functional teams, and produce clear operational and performance reporting—especially in environments that value process improvement, accountability, and strong stakeholder communication.

I’m a Project Coordinator and Operations Professional with 5+ years of combined experience supporting project coordination, program operations, administrative management, stakeholder engagement, and workflow optimization across remote, corporate, and field-based environments.

I coordinate cross-functional teams, track project deliverables and timelines, manage operational workflows, prepare reports, and support process improvement initiatives—consistently turning messy processes into clear, measurable execution.

In my current role, I coordinate four remote volunteer-led programs with 50+ distributed team members, developed a centralized project tracking system using Trello and shared documentation platforms, and improved reporting efficiency by 25%. I also standardized reporting and documentation processes, reducing duplicate work by approximately 40%.

Previously, I supported customer and administrative operations while maintaining Salesforce CRM records and ensuring data accuracy, achieving a 95% first-contact resolution rate. I also bring field support experience from community health mobilization and administrative record management, including data quality reviews and documentation digitization.

Experience

Work history, roles, and key accomplishments

PU
Current

Program Coordinator (PMO Support)

Priority Groups USA

Jan 2025 - Present (1 year 5 months)

Coordinated execution of four remote volunteer-led programs with 50+ distributed participants by tracking deliverables, timelines, and stakeholder responsibilities. Built a centralized Trello-based tracking system and standardized reporting, improving reporting efficiency by 25% and reducing duplicate work by ~40%, and produced monthly operational/performance reports.

UL

Remote Customer Support Coordinator

Unateus International Sales & Logistics

Jan 2024 - Dec 2024 (11 months)

Managed remote customer support across email, phone, and chat while maintaining accurate Salesforce CRM records and processing orders, billing requests, and operational documentation. Drove a 95% first-contact resolution rate and improved operational efficiency by identifying and resolving workflow bottlenecks across logistics, finance, and operations.

PA

Community Health Mobilization Volunteer

Primary Health Care Development Agency

Feb 2020 - Dec 2023 (3 years 10 months)

Supported community field operations for immunization programs by assisting with beneficiary registration, maintaining reporting logs, and managing administrative records. Coordinated communication between field teams and community stakeholders, trained volunteers on registration and reporting requirements, and performed data quality reviews to identify duplicate or incomplete records, supporting

Education

Degrees, certifications, and relevant coursework

Bayero University Kano logoBK

Bayero University Kano

Bachelor of Science, Human Anatomy

Earned a Bachelor of Science (B.Sc.) in Human Anatomy from Bayero University, Kano.

Find your dream job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan