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Mumtaz Abdullah

@mumtazabdullah

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Experienced Human Resources Business Partner driving organizational success.

Botswana

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What I'm looking for

I am looking for a role that fosters growth, values employee engagement, and supports innovative HR practices.

I am a dedicated Human Resources Professional with over 11 years of experience in fostering positive workplace environments and supporting organizational growth. My role as a Human Resources Business Partner at Minet Botswana has equipped me with the skills to enhance employee engagement, achieving a notable increase in our engagement index from 62% to 66%. I pride myself on my ability to lead teams effectively and implement strategic HR initiatives that align with business objectives.

Throughout my career, I have successfully managed recruitment processes, achieving a remarkable 96% success rate on turnaround times and compliance audits. My commitment to employee development is evident in my facilitation of training needs assessments and the creation of comprehensive training plans. I have also played a pivotal role in performance management, ensuring that employees receive timely feedback and support to thrive in their roles.

My experience extends to employee relations, where I advise and guide management on various HR matters, including disciplinary actions and grievance handling. I am passionate about creating a culture of transparency and support within organizations, and I continuously seek to improve HR practices to meet the evolving needs of the workforce.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Business Partner

Current

Minet Botswana

Oct 2018 - Present (6 years 9 months)

Supported and sustained a positive work environment through employee engagement initiatives, improving the overall engagement index from 62% to 66%. Led the team on a Feedback model through Employee Focus group discussions.

Employee Engagement Recruitment Onboarding Performance Management Learning Development HRIS Payroll Employee Relations

Human Resources Intern

Aon Botswana

Dec 2016 - Sep 2018 (1 year 9 months)

Facilitated training and development plans for employees. Managed expatriate work and residential permits, ensuring compliance with regulations.

Training Development Recruitment Onboarding

Human Resources Intern (Operations)

Debswana Corporate Centre

May 2016 - Nov 2016 (6 months)

Supported recruitment processes and HR systems management. Assisted in office administration and permit processing, ensuring smooth operations.

Recruitment HR systems Permitting

Human Resources Intern (Systems)

Debswana-Orapa&LetlhakaneMines

Jan 2016 - Apr 2016 (3 months)

Supported recruitment and HR systems management, acting as a custodian of the SAP HR System (SAP GRC). Assisted in office administration and permit processing.

Recruitment HR Systems Management Permitting

Human Resources Intern (Operations)

Debswana-Orapa&LetlhakaneMines

Nov 2014 - Dec 2015 (1 year 1 month)

Managed the recruitment cycle, including pre-screening, logistics, and assisting new hires with forms. Participated in interviews and prepared interview reports.

Screening Interviewing Logistics Coordination General Administration

Employee Relations Official (Attachment)

Debswana-Orapa&LetlhakaneMines

Jun 2014 - Oct 2017 (3 years 4 months)

Provided advice, guidance, and support on all employee relations matters. Conducted effective case management for disciplinary hearings, performance management, and grievances.

Employee Relations Case Management Performance Management Grievances Employment Tribunals

Education

Degrees, certifications, and relevant coursework

AngieKay Consultancy

Certificate, Workplace Discipline

Completed a certificate program focused on workplace discipline, gaining expertise in managing employee conduct and ensuring compliance with organizational policies. This enhanced understanding of disciplinary processes and fair treatment in the workplace.

Botswana Accountancy College

Certificate of Proficiency, Short-Term Insurance

Obtained a Certificate of Proficiency in Short-Term Insurance, demonstrating knowledge of insurance principles and practices. This certification provided a foundational understanding of the insurance industry.

ElsiMate Institute

Certificate, Competency Based Recruitment

Completed a program in Competency-Based Recruitment, focusing on modern recruitment strategies and candidate assessment techniques. This training improved skills in identifying and selecting top talent based on specific competencies.

University of Botswana

Bachelor of Arts Degree, Psychology and English

Earned a Bachelor of Arts Degree with a double major in Psychology and English, providing a strong foundation in human behavior, communication, and analytical skills. This interdisciplinary study prepared for roles requiring strong interpersonal and critical thinking abilities.