Open to opportunities

mukesh kanade

@mukeshkanade

Workplace operations and hospitality service professional delivering high CSAT, revenue support, and efficient facilities.

India

Message

What I'm looking for

I’m looking for a role where I can own workplace/facilities operations end-to-end, partner with vendors, drive SOP compliance, improve CSAT/ASR outcomes, and build a high-energy community through events and strong service delivery.

I’m a proactive, results-oriented workplace operations and client service professional with 3+ years of progressive experience across corporate facilities, coworking/flex spaces, and luxury hospitality. I manage end-to-end operations for facilities serving up to 300 occupants daily, with a strong focus on vendor governance, SOP compliance, inventory optimisation, and consistent service delivery.

In my roles, I’ve surpassed ASR revenue-support targets by 150%+ while sustaining 100% CSAT benchmarks, and I spearhead workplace engagement initiatives that strengthen tenant experience and operational resilience. I also train and supervise interns (50+ mentored), handle high-volume front-of-house service, and complete nightly audit reconciliations with zero financial discrepancies; my efforts have been recognised through the Regional Excellence Award and Employee of the Month.

Experience

Work history, roles, and key accomplishments

Current

Workplace Support Coordinator

Current

Third Bridge Group

Sep 2025 - Present (10 months)

Orchestrate end-to-end corporate workplace facility operations, including administrative workflows, SOP governance, and compliance to improve productivity across workstations and communal areas. Manage inventory control, vendor communications, and budget/procurement tracking, while coordinating engagement events and ensuring safety and regulatory standards.

Workplace Operations SOP Management Vendor Governance Inventory Optimization Procurement Coordination Service Level Accountability Staff Engagement Events Workplace Compliance Google Workspace

Community Service Executive

Awfis

Mar 2025 - Aug 2025 (5 months)

Steered daily operations of a high-occupancy coworking and flex space center serving 300+ occupants, maintaining service quality, tenant satisfaction, and SOP adherence. Achieved 150%+ ASR performance through client engagement and lead generation, and managed daily F&B/cafeteria operations and inventory governance for multi-function areas.

Coworking and Flex Space Operations Client Engagement Lead Generation ASR Revenue Support Targets Vendor coordination

Front Office Associate

Sula Vineyards

Jul 2023 - Feb 2025 (1 year 7 months)

Helmed high-volume front desk operations serving 100+ guests per shift, delivering luxury hospitality experiences and maintaining 100% ASR attainment. Supervised front office staff and interns, executed nightly audit reconciliations with zero financial discrepancies, and handled guest concerns with a focus on loyalty and service recovery.

Front Desk Operations High Volume Guest Support ASR Training And Supervising Interns Night Audit Reservations Management Cash Handling

Operations Intern

Four Points by Sheraton

Feb 2022 - Jun 2022 (4 months)

Completed a cross-functional hotel internship rotation across F&B, housekeeping, purchase, and finance operations within a luxury hotel brand. Built foundational skills in procurement coordination, vendor management, inventory monitoring, cost control, and financial data entry.

Procurement Coordination Vendor Management Cost Control Financial Data Entry Housekeeping Operations