
Muhammed Umar-Hong
@muhammedumar-hong
Planning Officer at Federal Capital Territory Administration Area Council Services Secretariat who improved budget reporting accuracy by 30%.
What I'm looking for
At Federal Capital Territory Administration Area Council Services Secretariat, I analyze budget performance data and prepare reports for senior management. I improved budget reporting accuracy by 30% and streamlined documentation processes, reducing report generation time by 25%.
Previously, as a Credit Officer at Grooming Centre Microfinance, I processed loan applications, maintained client records, and supported loan disbursement and collection. I’m seeking to bring my customer service and administrative experience to a remote client support role.
Experience
Work history, roles, and key accomplishments
Active Citizen (Volunteer)
Emerging Citizens Network, Aspilos Foundation
Jan 2020 - Present (6 years 9 months)
Led community engagement initiatives interfacing with over 500 citizens quarterly, utilizing Microsoft Office for event planning and coordination. Developed and executed education and awareness programs to increase community participation by 40%.
Planning Officer
Federal Capital Territory Administration Area Council Servic
Jan 2019 - Present (7 years 9 months)
Analyzed budget performance data using Excel and Microsoft Office Suite to generate comprehensive reports for senior management, improving decision-making efficiency by 30%. Conducted manpower establishment surveys across 6 area councils and managed stakeholder relationships with government agencies.
Credit Officer
Grooming Centre Microfinance
Jan 2012 - Dec 2019 (7 years 11 months)
Evaluated and processed 50+ loan applications monthly, maintaining 95% accuracy rate. Managed loan disbursement and collection processes, achieving 90% recovery rate, and provided exceptional customer service to 200+ clients.
Youth Service Corps Member
Nigerian Ports Authority
Jan 2011 - Dec 2012 (1 year 11 months)
Managed employee records database for 100+ staff members. Processed and proofread official correspondence and documentation, and supported administrative operations and dispatch services.
Education
Degrees, certifications, and relevant coursework
ICAN
ICAN Professional Certification, Accounting
Pursuing the ICAN Professional Certification, currently in progress.
Nasarawa State University, Keffi
Master of Business Administration, Finance
Completed a Master of Business Administration with a focus on Finance.
Nasarawa State University, Keffi
Post-Graduate Diploma, Business Administration
Completed a Post-Graduate Diploma in Business Administration.
University of Abuja
Bachelor of Science, Economics
Completed a Bachelor of Science in Economics.
Oracle
Oracle 10g Database Administration Professional, Database Administration
Completed the Oracle 10g Database Administration Professional certification.
Availability
Location
Authorized to work in
Job categories
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