Looking for a job

Oreofe Rotimi

@oreoferotimi

Account Officer / Loan Officer at FFS Microfinance Bank, growing customer retention by over 25% through proactive engagement.

Nigeria

Message

At FFS Microfinance Bank, I prospect customers and support growth in savings, current accounts, and the loan portfolio. I conduct customer profiling and preliminary credit assessments, ensuring KYC documentation compliance.

I monitor loan repayments and follow up with customers, supporting repayment performance of over 90%. Proactive engagement has contributed to customer retention growth of over 25%.

Previously, as a Sales Executive at Lexshield Properties Limited, I generated sales leads and promoted products. My relationship management contributed to repeat patronage and referrals increasing by approximately 30%.

Experience

Work history, roles, and key accomplishments

Current

Account Officer / Loan Officer

Current

FFS Microfinance Bank

Sep 2025 - Present (1 year 1 month)

Prospects new customers and conducts credit assessments, ensuring KYC compliance. Built strong customer relationships, contributing to over 25% growth in retention and supporting over 90% loan repayment performance.

Customer Acquisition Credit Assessment KYC Compliance Loan Monitoring Relationship Management Business Development Report Writing

Sales Executive

Lexshield Properties Limited

Mar 2024 - Apr 2025 (1 year 1 month)

Generated quality sales leads and converted prospects into loyal customers through relationship management. Increased repeat patronage and referrals by approximately 30% and maintained accurate sales records.

Sales Lead Generation Relationship Management Customer Service Sales Reporting

Secretary (Industrial Training)

Local Government Secretariat

Prepared official correspondence, reports, and meeting minutes. Coordinated schedules and maintained confidential records, ensuring document accuracy and efficient office operations.

Administrative Support Report Writing Time Management Document Management Office Operations