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Muhammad ZiamMZ
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Muhammad Ziam

@muhammadziam

IT Help Desk professional building Windows and Active Directory labs and resolving simulated tickets with Jira Service Management and ServiceNow.

United States
Message

I built an Active Directory and Enterprise Network Lab with a domain controller, organizational units, security groups, and user accounts. I configured Group Policies and least-privilege permissions, then resolved simulated access, lockout, and permissions tickets in Jira Service Management and ServiceNow.

In my AD to SIEM Detection Lab, I forwarded Windows Event Logs to Wazuh and wrote alerts for failed-login spikes, account lockouts, and privileged group changes. I also synced Active Directory accounts to Microsoft 365 with Microsoft Entra Connect and enforced MFA and Conditional Access policies.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Maryland Global Campus logoUC

University of Maryland Global Campus

Bachelor of Science, Cybersecurity Technology

2024 -

Grade: 4.0

Pursuing a Bachelor of Science in Cybersecurity Technology with a 4.0 GPA, graduating with Summa Cum Laude honors.

Centennial College logoCC

Centennial College

Associate of Science, Computer Software Engineering

2021 - 2023

Grade: 4.0

Completed an Associate of Science in Computer Software Engineering with a 4.0 GPA, with credits transferred to UMGC.

GO

Google

Professional Certificate, Cybersecurity

Earned the Google Cybersecurity Professional Certificate.

University of Maryland Global Campus logoUC

University of Maryland Global Campus

Certificate, Computer Networking

Completed a Computer Networking Certificate comprising 18 credits.

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