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Kurt Mitchel

@kurtmitchel

Help Desk Technician I at ENTERPRISE INTEGRATION applying Active Directory and incident troubleshooting to cybersecurity analysis.

United States

Message

What I'm looking for

I’m seeking an entry-level SOC Analyst or Cybersecurity Analyst opportunity.

At ENTERPRISE INTEGRATION, I investigated Tier 1 hardware, software, network, and account incidents, administered Active Directory accounts and permissions, and documented troubleshooting and resolutions in ServiceNow.

In the Bug Bounty Competition at The Undercroft, Ybor City, I used Ghidra for static analysis and software reverse engineering, documented findings, and earned Second Place. I’m also designing a controlled Wi-Fi penetration-testing lab and configured Kali Linux on a Raspberry Pi 4 as a portable testing environment.

Experience

Work history, roles, and key accomplishments

Supervisor

Elite Office Logistics

Supervised installation teams on government and commercial projects and coordinated work with contractors and facility managers. Managed project timelines, interpreted technical layouts and installation diagrams, and maintained quality standards.

Project Management Team Leadership Quality Assurance Communication Skills

Help Desk Technician I

Enterprise Integration

Investigated and resolved Tier 1 hardware, software, network, and account-related incidents. Administered Active Directory user accounts and permissions while supporting secure access to enterprise resources.

Active Directory Windows ServiceNow Troubleshooting Root Cause Analysis Documentation

Line Cook / Prep Cook

Ichicoro

Managed multiple priorities under demanding deadlines while maintaining quality and procedural standards. Collaborated with team members and maintained accurate, organized work areas in a high-pressure environment.

Time Management Teamwork Organization

Warehouse Associate

AES Industries

Processed incoming shipments, inspected products, and maintained accurate order fulfillment in a fast-paced environment. Followed established procedures and safety requirements while maintaining quality and organization.

Inventory Management Quality Control Safety Procedures

Education

Degrees, certifications, and relevant coursework

Hillsborough Community College

Associate of Science, Cybersecurity

Activities and societies: CyberHawks Cyber Security Club, National Cyber League Competitor (Individual & Teams)

Pursuing an Associate of Science in Cybersecurity, with active participation in the CyberHawks Cyber Security Club and National Cyber League competitions.