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Muhammad Umer ZiaMZ
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Muhammad Umer Zia

@muhammadumerzia

UAE-experienced Operations & HR Professional skilled in recruitment, workforce management, and team leadership.

Pakistan
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What I'm looking for

I'm open to work in operations, staffing, recruitment, employee management, client coordination, and workforce planning.

I am an experienced Operations and HR professional with over 6 years of experience in the UAE, specializing in operations management, workforce management, recruitment, talent acquisition, and HR operations.

Throughout my career, I have worked with manpower supply and staffing companies in Dubai, managing large-scale workforce operations across multiple client accounts. I have successfully supervised workforces of up to 1,100 employees and coordinated recruitment, onboarding, staff deployment, shift scheduling, attendance monitoring, performance management, and client relationships.

I have hands-on experience recruiting 700–800+ blue-collar workers for various industries, including construction, warehousing, logistics, manufacturing, cleaning, and general labour. I am comfortable using platforms such as LinkedIn, Indeed, Facebook, WhatsApp groups, and other recruitment channels to source and attract candidates.

My key strengths include operational planning, team leadership, workforce coordination, recruitment and onboarding, employee relations, problem-solving, client communication, reporting, and MS Excel.

I am a practical, responsible, and results-oriented professional who enjoys building efficient teams, solving operational challenges, improving processes, and maintaining strong working relationships.

I am currently exploring opportunities in Operations Management, HR & People Operations, Recruitment, Talent Acquisition, Workforce Management, and Operations Coordination.

I am open to remote, onsite, and hybrid opportunities, including international opportunities where legally eligible. I am flexible regarding working hours and willing to relocate for suitable positions.

Experience

Work history, roles, and key accomplishments

AM Global logoAG

Operations Manager

AM Global

Jan 2022 - Jan 2026 (4 years)

Manage and support operations daily
Ensure issues are resolved efficiently and to client satisfaction
Responsible for the coordination and implementation of contract start-up phase, including:
Plan, including ordering of PPE materials as required
Coordinate recruitment of staff
Coordinate or deliver staff training
Liaise with the Account Manager/Business Head daily
Meet client regularl

Fastlink Outsourcing logoFO

Operations Supervisor

Fastlink Outsourcing

Jun 2019 - Jan 2022 (2 years 7 months)

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in coordination with the Operations Manager.

Fastlink Outsourcing logoFO

Operations Coordinator

Fastlink Outsourcing

Apr 2018 - May 2019 (1 year 1 month)

Monitored staff performance and developed improvement plans.
Mainly responsible for communications with the Client
Monitor and adjust staff performance and provide guidance and feedback
Maintain accurate records of clients, including financial, personnel, and operational reports
Coordinating with clients to deliver project reports, invoices, etc

Souq.com logoSO

Warehouse Associate

Souq.com

Jun 2017 - Feb 2018 (8 months)

Worked as Warehouse Associate at Souq.com.

TC

Manager R&D

Techsoleight Community

Apr 2012 - Jul 2015 (3 years 3 months)

DigiWatch Systems
August 2012 – September 2012

Joined the company to learn and gain experience in a different industry then the industry i have been linked to throughout. Worked as a Sales and Business Devolpment Manager

Arrowsol8 logoAR

Data Entry Specialist

Arrowsol8

Jun 2010 - Apr 2012 (1 year 10 months)

They work in the administrative department of a company and their duties include collecting client information, maintaining an organized filing system, and reviewing data for completeness and accuracy.

Education

Degrees, certifications, and relevant coursework

Punjab Group Of Colleges logoPC

Punjab Group Of Colleges

KS

karachi public school

Karachi University logoKU

Karachi University

2010 - 2012

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