Open to opportunities

Samra Mazhar

@samramazhar

Message

Dedicated HR professional with expertise in strategic planning and operations.

Pakistan

Message

What I'm looking for

I am looking for a dynamic organization that values strategic HR management and fosters a positive work culture, offering opportunities for growth and innovation.

I am a dedicated HR and Operations professional with over 6 years of experience in recruitment, employee engagement, and process optimization. My journey has allowed me to manage end-to-end recruitment processes, expanding teams significantly and conducting over 480 interviews in a short span. I thrive on fostering a positive work culture and driving operational efficiency in every organization I join.

Throughout my career, I have developed and implemented HR policies that ensure compliance with legal standards while streamlining processes using advanced HRM systems like ZOHO People. My focus on employee engagement has led to the design of innovative retention programs that have significantly improved morale and reduced turnover rates. Additionally, I have successfully organized over 150 corporate training sessions and career fairs, enhancing brand reputation and facilitating successful placements for key clients.

Experience

Work history, roles, and key accomplishments

HR Admin and Event Lead

Ashreitech

Aug 2023 - Oct 2024 (1 year 2 months)

Managed end-to-end recruitment processes, from sourcing and interviewing to onboarding, expanding teams from 14 to 46 members. Organized over 150 corporate training sessions and career fairs for key clients, enhancing brand reputation and facilitating successful placements.

Recruitment Talent Acquisition HR Operations Event Planning Corporate Training Onboarding Interviewing Brand Reputation

Lead Operation & HR Manager

Encore Pay

Apr 2022 - Aug 2023 (1 year 4 months)

Developed and implemented HR policies, ensuring compliance with legal standards and streamlining processes using HRM systems. Designed employee retention programs, including benefits administration and performance recognition, leading to increased morale and reduced turnover.

HR Management Operations Management Policy Development Employee Engagement Employee Retention HR systems Benefits Administration

Head of Operations

Hukum Janab

Jul 2019 - Jan 2022 (2 years 6 months)

Supervised daily office operations, managing budgets, payroll, and staff to ensure smooth workflows and optimized resource use. Strengthened client and vendor relationships, delivering exceptional service and resolving issues to enhance service quality.

Operations Management Budget Management Payroll Vendor Relations Process Optimization Resource Management

Senior Customer Service Executive

MechanicUstaad.pk

Mar 2019 - Jun 2019 (3 months)

Developed social media campaigns and CRM strategies to boost brand visibility and engagement. Led initiatives to standardize customer service, increasing revenue by closing high volumes of orders.

Customer Service CRM Tools Social Media Management Strategic Planning Sales Initiatives Customer Engagement

Lab Assistant and Teacher

Shaheen Public School

Jul 2017 - Jan 2018 (6 months)

Assisted in laboratory operations, ensuring a safe and organized learning environment for students. Supported teaching activities and student learning processes.

Laboratory Assistance Classroom Management

Education

Degrees, certifications, and relevant coursework

Iqra University

MBA (Equivalent to MPHIL Degree), Business Administration

Grade: 3.34

Completed an MBA program, focusing on advanced business administration principles and strategic management. Gained expertise in areas such as human resources, operations, and strategic planning.

Jinnah University for Women

Bachelor of Business Administration - BBA, Business Administration

Grade: 3.23

Undertook a comprehensive Bachelor of Business Administration program, building foundational knowledge in various business disciplines. Developed skills in management, marketing, and finance.

Government Degree College Johar

Intermediate, Pre-Engineering

Grade: B

Completed Intermediate studies with a focus on Pre-Engineering subjects. Acquired fundamental knowledge in science and mathematics, preparing for further academic pursuits.