Raziah Gondal
@raziahgondal
I build scalable people, business development, and operations functions for startups.
What I'm looking for
I've built people and operations foundations for fast-growing technology companies, most recently leading operations at Red Buffer across business development, administration, resource planning, and internal systems.
At Red Buffer, I built the Upwork business development function from scratch, creating playbooks, proposal templates, SOPs, workflows, and quality standards. I recruited and trained the business development team, coordinated tailored client proposals with technical teams, and introduced Teamdeck for resource planning before transitioning ownership to a dedicated team.
Earlier, I established high-volume recruitment at Minerva as its first Talent Acquisition hire and managed global full-cycle hiring at PartnerHero across the Philippines, Brazil, and Germany. I also streamlined recruitment workflows using BambooHR and BreezyHR.
I've built HR and operational infrastructure from the ground up at Vodworks and CareAxiom, including policies, onboarding, payroll, procurement, performance reviews, and employer branding. My work has helped triple an engineering team at CareAxiom and double Vodworks' team within six months.
Experience
Work history, roles, and key accomplishments
Head of Operations
Red Buffer
Dec 2020 - Apr 2026 (5 years 4 months)
Headed operations across business development, administration, and internal operations, partnering with executive leadership to build scalable systems. Built and scaled the Upwork business development function from scratch, including playbooks, SOPs, and team training.
Education
Degrees, certifications, and relevant coursework
University of the Punjab
Bachelor of Science (Hons), Management
2010 - 2014
Pursued a BS (Hons) in Management with a focus on Human Resources, gaining a strong foundation in management principles and HR practices.
Cambridge International Examination
A Levels & O Levels, General Studies
2006 - 2010
Completed A Levels and O Levels under the Cambridge International Examination curriculum.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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