Open to opportunities

Muhammad Kamran

@muhammadkamran9

Message

Dynamic call center agent with over 3 years of experience.

Pakistan

Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills in a supportive and collaborative environment.

I am a dedicated call center agent with over three years of experience in providing exceptional customer service. My expertise lies in utilizing communication tools and software to enhance the customer experience, ensuring that every interaction is positive and productive. I pride myself on my ability to handle customer inquiries efficiently while maintaining a friendly demeanor.

Throughout my career, I have consistently identified customer needs and resolved issues effectively, which has led to increased customer satisfaction rates. My strong communication and interpersonal skills enable me to collaborate effectively with team members and customers alike, making me a valuable asset in any fast-paced environment.

Experience

Work history, roles, and key accomplishments

Call Center Agent

Muhammad Kamran Contact Information Summary

Sep 2003 - Feb 2025 (21 years 5 months)

Dynamic call center agent with over 3 years of experience in providing exceptional customer service. Skilled in utilizing communication tools and software to enhance the customer experience.

Customer Service Communication Customer Support Call Center Software

Customer Support Agent

Township ,Lahore

Sep 2003 - Feb 2025 (21 years 5 months)

Dedicated customer support agent with over 3 years of experience in delivering exceptional service and support in fast-paced environments. Proficient in identifying customer needs and resolving issues efficiently, leading to an increase in customer satisfaction rates.

Customer Support Communication Interpersonal Skills

Education

Degrees, certifications, and relevant coursework

Allama Iqbal Open University

B.COM, Commerce

Currently pursuing a Bachelor of Commerce degree at Allama Iqbal Open University, focusing on business and commerce principles. This program is enhancing my understanding of financial management and economic concepts.

Degree College Model Town

Intermediate Degree, General Studies

Completed an Intermediate Degree at Degree College Model Town, Lahore. This foundational education provided a broad understanding across various subjects, preparing me for further academic pursuits.