Muhammad Junaid Khan
@muhammadjunaidkhan1
Pharmacovigilance leader and project manager driving patient-centric outcomes.
What I'm looking for
I am a PharmD-trained pharmacovigilance leader with 5+ years of experience managing patient support programs, safety reporting, and cross-functional teams for major pharmaceutical projects.
At Dimensions Research I served as Assistant Project Manager for the Pfizer PSP, leading a team of seven to reduce backlog by 30% and supporting pharmacovigilance reporting and patient adherence initiatives.
My background blends project and operations management, sales and medical liaison experience, and industrial pharmaceutical production—delivering improvements such as a 20% reduction in defects and a 25% reduction in inventory discrepancies.
I hold certifications in GCP, pharmacovigilance reporting, HIPAA, and project management; I am focused on compliance, data-driven decision making, and improving patient outcomes through efficient program delivery.
Experience
Work history, roles, and key accomplishments
Assistant Project Manager
Dimensions Research
Oct 2021 - Present (4 years 1 month)
Managed Pfizer Patient Support Program operations and a team of 7 Patient Facilitation Officers, reducing backlog of unprocessed patient requests by 30% and ensuring delivery of ~3 million FOC stock to improve adherence and satisfaction.
Product Specialist
Sami-Pharmaceutical Pvt. Ltd
Jan 2021 - Oct 2021 (9 months)
Drove consultative sales, exceeding targets with a 39% revenue increase and generating 4M PKR in incentives while improving patient outcomes by 53% and adding 25+ new clients in 2021.
Industrial Production Pharmacist
INSHAL-Pharmaceutical
May 2020 - Jan 2021 (8 months)
Executed accurate production order entry and inventory control, introduced a tracking system that reduced inventory discrepancies by 25% and implemented quality controls that cut defective products by 20%.
Transcriptionist
Touch Stone Communication
Feb 2020 - Apr 2020 (2 months)
Handled high-volume customer interactions, surpassing call targets by 16% and contributing to over 1,300 positive customer reviews per month while resolving inquiries within 24 hours.
Customer Support Representative
Careem (Abacus Consulting)
Sep 2018 - Dec 2019 (1 year 3 months)
Resolved customer inquiries with a 96% satisfaction rate and supported account growth, contributing to a 29% increase in existing customer accounts through service and sales efforts.
Education
Degrees, certifications, and relevant coursework
Abasyn University
Doctor of Pharmacy, Pharmacy
Completed a five-year Doctor of Pharmacy (PharmD) program and obtained registration as a pharmacist (Category A).
Bahria Model College & School
Higher Secondary School Certificate, Life Sciences
2013 - 2015
Completed Higher Secondary School Certificate (HSSC) with major subjects in biochemistry, biophysics, molecular biology, and chemistry.
Bahria Model College & School
Secondary School Certificate, Biological Sciences
Completed Secondary School Certificate (SSC) with a focus on biological sciences and related subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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