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Muhammad  Hussain MH
Open to opportunities

Muhammad Hussain

@muhammadhussain476

I working as a airline crew transportation coordinator with crewslink and deliver responsive customer support operations.

Pakistan
Message

What I'm looking for

I'm looking to grow professionally, improve my communication skills, and contribute through dedication, reliability, continuous learning, and strong coordination and customer support.

At CrewsLink Dispatch, I coordinate airline crew transportation for carriers including Air Canada, Delta, WestJet, and Porter, monitoring schedules, assigning vehicles in Gojo, and resolving urgent dispatch changes.

I've also had work experience in medical billing at Altair Medical Billing Inc., handling insurance claims, payments, and denials. Moreover I've customer support experience in email, live chat, and voice support at Mindbridge. My administrative experience at NESPAK strengthened my documentation, recordkeeping, and internal operations support.

Experience

Work history, roles, and key accomplishments

CrewsLink logoCR
Current

Ground Transportation Scheduler

Jan 2025 - Present (1 year 7 months)

I am currently working at Crewslink Dispatch, a Canadian ground transportation company specializing in airline crew transport. My job responsibilities includs:

Coordinating transportation for flight crew members to and from airports, hotels, and other designated locations.

Monitoring flight schedules and crew arrival/departure times at hotels and airports to ensure timely pick-ups and drop-offs.

Altair Medical Billing Inc logoAI

Accounts Receivable Specialist

Jan 2024 - Jan 2025 (1 year)

My Job responsibilities included Reviewed and verified patient information and insurance coverage for accuracy.
Posted payments received from insurance companies and updated records accordingly.
Submitted medical records through insurance portals for claim processing.
Prepared and sent timely filing reports as needed.
Communicated with insurance companies to resolve incorrectly processed claims.
M

Mindbridge Private Limited logoML

Customer Support Executive

Mar 2021 - Apr 2022 (1 year 1 month)

My job responsibilities included providing customer support in accordance with customer concerns, offering solutions related to the product via email, live chat, and voice calls. Additionally, I managed vendor interactions.
Beyond customer support, I also mentored new hires, guiding them by following the campaign's Standard Operating Procedures (SOPs) as outlined by the client. I collaborated with

National Engineering Services Pakistan (Pvt) Limited (NESPAK) logoNN

Administrative Clerk

Mar 2015 - Sep 2018 (3 years 6 months)

My job responsibilities included handling administrative tasks, maintaining employee records, managing company documents, and keeping records of daily correspondence. I was responsible for generating appointment letters for new hires and updating their personal information.
Additionally, I assisted in preparing meeting agendas, drafting transfer letters for employees, maintaining leave records, an

Education

Degrees, certifications, and relevant coursework

BL

Board of Intermediate and Secondary Education, Lahore

Faculty of arts, Art/Art Studies, General

Tech stack

Software and tools used professionally

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