I am looking for a role where I can grow professionally, enhance my skills in logistics and customer support, and contribute to a team-oriented environment. I value clear communication, opportunities for learning, and a company that appreciates dedication, efficiency, and strong work ethics.
Haris Liaqat
@harisliaqat
Motivated and fast-learning professional with 2 years in customer support.
What I'm looking for
I am a dedicated Customer Support Representative with over two years of experience in truck dispatching and logistics operations. Throughout my career, I have been responsible for coordinating with drivers, brokers, and customers to ensure timely pickups and deliveries. I manage load assignments, track shipments, handle documentation, resolve route and delivery issues, and provide real-time updates to clients.
In my current role, I have developed strong problem-solving and multitasking skills by working in fast-paced, deadline-driven environments. I regularly handle high call and email volumes while maintaining professionalism and accuracy. My ability to communicate clearly with drivers and customers has helped improve delivery efficiency and maintain strong client relationships.
Experience
Work history, roles, and key accomplishments
Customer support representative
Trail Trac Transport
Mar 2023 - Present (2 years 11 months)
Customer Support Representative with 2 years in truck dispatching. Skilled in coordinating drivers, tracking shipments, resolving customer issues, and maintaining accurate records. Strong communicator with problem-solving and multitasking abilities, committed to delivering excellent service and supporting smooth logistics operations in fast-paced environments.
Education
Degrees, certifications, and relevant coursework
Board of Intermediate and Secondary Education, Lahore
Matriculation, Secondary Education
Grade: 884/1100
Completed Matriculation from the Lahore Board with a score of 884/1100.
University of Agriculture, Faisalabad
FSc (Pre-Engineering), Pre-Engineering
Grade: 772/1100
Completed FSc (Pre-Engineering) at the University of Agriculture, Faisalabad with a score of 772/1100.
University of Agriculture, Faisalabad
Bachelor of Science (Hons), Agricultural Sciences (Forestry)
Grade: 3.04/4.00
Earned a B.Sc. (Hons) in Agriculture (Forestry major) with a GPA of 3.04/4.00.
University of Agriculture, Faisalabad
Master of Science (Hons), Forestry
Grade: 3.64/4.00
Completed M.Sc. (Hons) in Agriculture with a Forestry specialization and a GPA of 3.64/4.00.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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