Muhammad Bilal
@muhammadbilal43
Passionate WordPress developer and technical support engineer with 4 years experience.
PakistanWhat I'm looking for
I’m a passionate WordPress developer with experience of 4 years in the field, focused on WordPress technical support and troubleshooting. I bring very good experience working with HTML, CSS, JS, and JQuery, and I support customers with clear, effective communication.
In my roles as a Wordpress Technical Support Engineer (part-time and full-time), I’ve worked as a Wordpress Technical Support Specialist—handling issues end to end and helping sites stay stable through DNS management and critical thinking. I also contribute to WordPress development and use strong customer support practices to deliver reliable solutions.
Experience
Work history, roles, and key accomplishments
WordPress Technical Support Engineer
WPTechSupport
Jan 2023 - Present (3 years 5 months)
Provided WordPress technical support, resolving site issues through troubleshooting and effective communication with customers. Supported WordPress users with practical guidance and issue resolution.
WordPress Technical Support Engineer
FixRunner.com
Jan 2021 - Present (5 years 5 months)
Worked as a WordPress technical support specialist, diagnosing and fixing WordPress-related problems for customers. Delivered reliable technical assistance while maintaining clear communication and customer focus.
Education
Degrees, certifications, and relevant coursework
Islamia University
Bachelor of Computer Science, Computer Science
2014 - 2018
Earned a Bachelor in Computer Science from Islamia University.
Availability
Location
PakistanAuthorized to work in
Social media
Job categories
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