IT Support Technician with extensive experience in customer service, database management, and problem-solving.
Feel free to adjust any part of it if you'd like!
MKOpen to opportunities
Muhammad Ali Kurd
@muhammadalikurd
IT Support Technician with strong background in database management and customer service.
PakistanExperience
Work history, roles, and key accomplishments
ERCurrent
IT Support Technician
eXp Realty
Apr 2021 - Present (4 years 1 month)
I am a Tech Support / Database Operator at eXp Realty, onboarding & offboarding tasks for agents, including account activation & deactivation across various platforms like Twilio. I handled legal name/email changes via ZoHo Tickets, responded to support queries, & conducted daily audits. order tracking with UPS & FedEx, ensuring accurate updates and timely submissions for inter-departmental tasks.
Education
Degrees, certifications, and relevant coursework
Muhammad Ali hasn't added their education
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Browse remote talentTech stack
Software and tools used professionally
Availability
Open to opportunities
Location
PakistanAuthorized to work in
Salary expectations
58k-86k USD
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