Open to opportunities

Aimen Zulfiqar

@aimenzulfiqar

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Customer support and operations professional with data analytics certification and strong accuracy.

Pakistan

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What I'm looking for

I’m looking for a remote role in customer service, administrative support, or data/operations where I can manage high-volume workflows, maintain accurate records, and use data analysis/reporting to improve performance.

I’m a detail-oriented customer service professional with 1+ year of experience supporting high-volume workflows through clear communication, proactive follow-ups, and accurate record maintenance. I coordinate across internal departments to track issue resolution, manage open cases, and ensure timely service delivery.

I also bring hands-on data entry, payment processing, and compliance-ready documentation, along with data analysis and reporting supported by a Google Data Analytics Professional Certificate (2023). I’m a quick learner who adapts fast to new tools and processes, and I’m seeking a remote role in customer service, administrative support, or data/operations.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Axon

Jul 2024 - Jun 2025 (11 months)

Coordinated with internal departments to manage workflows, track issue resolution, and ensure accurate, timely service delivery. Handled high-volume data entry and maintained compliance-ready customer interaction and account records while resolving billing queries and following cases through to resolution.