Open to opportunities

Muge Kay

@mugekay

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Results-driven professional with experience in corporate communication, customer representation, and

Turkey

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What I'm looking for

I am looking for a challenging role that utilizes my skills and experience in corporate communication, customer representation, and event management to drive business growth and success. I am passionate about building strong relationships with customers and developing effective communication strategies that meet business objectives.

I am a highly motivated and organized professional with a strong background in corporate communication, customer representation, and event management. With a Master's degree in Health Management and a Micro Master's degree in Digital Communication and Marketing, I possess a unique blend of skills and knowledge that enable me to drive business growth and success.

Throughout my career, I have demonstrated my ability to build strong relationships with customers, develop and implement effective communication strategies, and manage events and projects with precision and attention to detail. My experience in the healthcare and marketing industries has given me a deep understanding of the importance of customer satisfaction, brand management, and social media marketing.

I am a team player with excellent communication and interpersonal skills, and I thrive in fast-paced environments where no two days are ever the same. I am passionate about staying up-to-date with the latest trends and technologies, and I am always looking for ways to improve my skills and knowledge.

Experience

Work history, roles, and key accomplishments

Current

Sales and Marketing Manager

Current

Ankara Fex Fruit Ltd.

Mar 2023 - Present (2 years 3 months)

Responsible for finding new customers, conducting market research, and managing the company's social media accounts. Duties include understanding customer requests and overseeing the sales process until product delivery.

Sales Management Market Research Customer Management Social Media Management Communication Skills Strategic Planning Data Analysis Customer Service Team Coordination

Current

Customer Relations Manager / Administrative Assistant

Current

Ankara USHAŞ, International Health Service Inc.

Jan 2022 - Present (3 years 5 months)

Identified new markets and developed strategies for customer engagement. Oversaw a team of customer service representatives and implemented data-driven strategies to enhance customer experience.

Customer Service Market Development Team Management Data Analysis Customer Engagement Strategic Planning Communication Skills Event Planning Research

CEO Business Partner

Ankara Fonet, Information Technology Inc.

Oct 2022 - Feb 2023 (4 months)

Managed the senior manager's time, corporate communication, and organized meetings. Responsibilities included travel arrangements, document management, and decision support.

Time Management Corporate Communications Meeting Management Document Management Travel Strategic Planning Research Communication Skills

Corporate Communication & Social Media Manager

Ankara Pusula Reklamevi

Mar 2018 - Jan 2019 (10 months)

Managed social media accounts and public relations with influencers. Organized social responsibility projects and collaborated with teams to enhance customer experience.

Social Media Management Public Relations Project Management Team Collaboration Customer Engagement Content Creation Communication Skills Event Planning

Corporate Communication Specialist

Ankara MCI Fairs

Jan 2019 - Jun 2019 (5 months)

Managed social media accounts, produced content, and organized social responsibility projects. Collaborated with various teams to align customer engagement strategies.