At Paytime Services Pty Ltd, I own the roadmap for an earned wage access platform, from discovery through delivery. I took the product from zero to monetisation in three months, and lifecycle communications helped raise activation and retention by around 30%.
I also analyzed support tickets and in-app behavior to find and fix sources of friction, reducing support volume by around 40%. Before Paytime, I worked across technical leadership, cloud architecture, and software engineering, including designing infrastructure for 10x Banking’s digital banking platform.
