Mrs Ivana Maric
@mrsivanamaric
Executive and business operations support professional with Master Travel Agency experience, coordinating property maintenance for UK-based owners.
CroatiaWhat I'm looking for
At Master Travel Agency, I independently managed administrative operations and business documentation, and coordinated maintenance and services for Croatian properties on behalf of owners living in the United Kingdom. I was the main contact between owners and local service providers, communicating in English and sharing property updates.
At Italian Secondary School – SMSI Dante Alighieri, I organise teaching activities and maintain digital educational documentation. I also analyse and translate Informatics examination materials for the Croatian State Matura as an External Collaborator with the National Centre for External Evaluation of Education (NCVVO).
Experience
Work history, roles, and key accomplishments
External Collaborator
National Centre for External Evaluation of Education (NCVVO)
Jan 2020 - Present (6 years 10 months)
Analyze and translate Informatics examination materials for the Croatian State Matura. Work with confidential educational documentation and maintain accuracy.
Secondary School Informatics Teacher
Italian Secondary School – SMSI Dante Alighieri
Jan 2016 - Present (10 years 10 months)
Organize and coordinate teaching activities, schedules, and educational responsibilities. Develop structured learning materials and online course content.
University Informatics Teaching Assistant
University of Juraj Dobrila in Pula
Jan 2021 - Dec 2026 (5 years 11 months)
Supported the organization and delivery of university-level courses. Prepared and maintained digital course materials and documentation.
Branch Manager
Master Travel Agency
Jan 2013 - Dec 2019 (6 years 11 months)
Managed administrative operations and business documentation. Coordinated property maintenance and communication for UK-based property owners.
Project Officer
Istrian County – Foundation for Partnership and Civil Societ
Jan 2012 - Dec 2014 (2 years 11 months)
Supported the coordination and administration of development projects. Organized project documentation and assisted with communication between stakeholders.
Head of Public Information Office
City of Pula
Jan 2008 - Dec 2010 (2 years 11 months)
Coordinated public information activities and administrative communication. Prepared and organized official information and documentation.
Erasmus Office Assistant
Saint Mary's University
Jan 2008 - Dec 2008 (11 months)
Assisted with international academic and administrative activities. Supported communication and information exchange.
Project Officer
Adriatic Euroregion – Istrian County
Jan 2006 - Dec 2008 (2 years 11 months)
Supported international cooperation and project administration. Organized project information and documentation.
Head of Infopoint Office
Trieste Chamber of Commerce
Jan 2004 - Dec 2006 (2 years 11 months)
Managed information-office activities and administrative responsibilities. Provided information and assistance to clients and visitors.
University Library Assistant
ERDISU – University Student Services
Jan 2001 - Dec 2005 (4 years 11 months)
Assisted with administrative and information services. Organized records and supported daily office activities.
Education
Degrees, certifications, and relevant coursework
University of Zagreb
Doctor of Philosophy, Information and Communication Sciences
2021 -
Pursuing a PhD in Information and Communication Sciences, ongoing since 2021.
University of Zagreb
Pedagogical Competencies, Education
Completed pedagogical competencies with 60 ECTS.
University of Trieste
Bachelor's Degree, Communication Studies
Completed a Bachelor's degree in PR and Communication Studies with 180 ECTS.
University of Zagreb
Master's Degree, Neuro-Linguistic Programming
Completed graduate studies in Neuro-Linguistic Programming with 120 ECTS.
University of Zagreb
Master's Degree, Informatics
Completed graduate studies in Informatics with 120 ECTS.
Tech stack
Software and tools used professionally
Availability
Location
CroatiaAuthorized to work in
Salary expectations
Skills
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