Angel Phaswa

I am a Senior Business Analyst with demonstrated experience across financial services (banking and investment) and telecoms, focused on helping businesses innovate and improve operational processes and functionalities. I started as a Credit Configuration Analyst at Standard Bank, working through analysis, design, build, test and implementation of credit solutions for unsecured and secured products.

Within Standard Bank, I advanced into an SAP PCM (Profitability and Cost Management) consultant role, where I handled SAP configuration, data integration (DI), requirements gathering, and model building for Rest of Africa (RoA) and SA. I also supported users with implementation activities, testing, user training, documentation, and actuals and budget reporting, and I built ETLs using Data Services for PCM processes.

From 2017 onward, I expanded into business analysis for digital onboarding and acquisition systems at Nedbank Home Loans, and transformation work at MTN in the EPMO. I currently work at Discovery Invest as a Senior Business Analyst for the Web—creating specifications to improve operations requirements and processes, coordinating across development and stakeholders, and driving functional and non-functional testing, defect management, and UAT through clear requirements and streamlined delivery.