Mpumelelo Khumalo

I am an organized and dependable professional with a strong background in customer service, outbound sales, and retail operations. My experience has equipped me with the skills to handle clients with professionalism and empathy, ensuring clear and efficient communication. I thrive in fast-paced environments and can manage multiple tasks independently with minimal supervision.

In my recent role as a Telesales Agent at Clientele Life, I successfully promoted and sold insurance products, consistently meeting daily call quotas. My previous experience as a Call Centre Agent for iTalk International allowed me to resolve customer queries effectively while promoting financial products. I also have hands-on experience in retail as a Sales Consultant and Cashier, where I managed daily operations and provided excellent customer service.

Now, I am eager to leverage my skills in a Virtual Assistant role, where I can support operations, communication, and team coordination in a remote environment. I am committed to contributing positively to my team and ensuring smooth operational workflows.