LP
Open to opportunities

Lerato Padi

@leratopadi

Dedicated customer service professional with 4+ years of experience.

South Africa

What I'm looking for

I am looking for a remote role that allows me to utilize my customer service skills while providing opportunities for growth and development.

I am a dedicated customer service professional with over four years of experience in retail sales and customer interactions. My journey has equipped me with the skills to assist customers effectively, handle inquiries, and provide tailored product recommendations that enhance satisfaction and retention. I pride myself on my ability to resolve conflicts and ensure quality assurance in every customer interaction.

Throughout my career, I have developed a strong background in administrative support, payment processing, and inventory management. My role as a Sales Associate at Miladys allowed me to foster a collaborative team environment, where we consistently exceeded sales and service targets. I am now eager to transition into a remote environment, leveraging my existing customer service expertise to excel in online support roles.

Experience

Work history, roles, and key accomplishments

MI

Sales Associate

Miladys

Dec 2017 - Oct 2022 (4 years 10 months)

Provided exceptional customer service by assisting with inquiries and product recommendations. Managed financial transactions and resolved customer complaints to ensure satisfaction. Oversaw inventory tracking and contributed to a collaborative team environment, consistently exceeding sales targets.

T(

Public Transport Enumerator

Techso PTY (Ltd)

Jul 2017 - Sep 2017 (2 months)

Collected and analyzed public transport data to monitor travel patterns. Recorded waypoints and passenger information to assist in route optimization.

Education

Degrees, certifications, and relevant coursework

PS

Princess Park Secondary School

Matric, General Education

2009 - 2013

Completed Matric (Grade 12) with a focus on foundational education necessary for further studies or employment.

Tech stack

Software and tools used professionally

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Lerato Padi - Sales Associate - Miladys | Himalayas