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Moyosoreoluwa Akingbola

@moyosoreoluwaakingbo

Motivated business management graduate with strong analytical skills.

Nigeria

What I'm looking for

I am looking for a role that allows me to leverage my analytical skills and contribute to business growth while fostering a collaborative and innovative work environment.

I am a motivated graduate of Business Education with a solid foundation in business management and analysis. My experience spans customer service, online promotion, and advertising, where I have consistently enhanced customer satisfaction and optimized promotional strategies. I am passionate about leveraging my skills to improve operational efficiency and develop effective marketing strategies.

In my recent role as Customer Care Manager at Global Info-Swift Consulting Ltd, I led a team of customer service representatives, improving customer response time by 25% through optimized workflows. My ability to analyze customer feedback and implement strategies has significantly improved service quality. I also have experience as an Online Promoter at Jiji Online Marketplace, where I developed marketing strategies that boosted product visibility and sales.

Experience

Work history, roles, and key accomplishments

GL

Customer Care Manager

Global Info-Swift Consulting Ltd

Feb 2023 - Apr 2023 (2 months)

Led a team of customer service representatives to enhance customer satisfaction, improving response time by 25% through optimized workflows. Resolved escalated issues and implemented strategies based on customer feedback to maintain high service standards.

JM

Online Promoter

JIJI ONLINE MARKETPLACE

Jun 2022 - Mar 2023 (9 months)

Promoted products and services on Jiji online marketplace, developing and executing marketing strategies to boost visibility and sales. Engaged with customers online, providing support and product details.

TC

Advert Crew

Terabyte Advert Company

Aug 2020 - Oct 2021 (1 year 2 months)

Assisted in planning and executing advertising campaigns for clients, collaborating with the creative team to produce engaging content across various media platforms.

Education

Degrees, certifications, and relevant coursework

Moyosoreoluwa hasn't added their education

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Tech stack

Software and tools used professionally

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Moyosoreoluwa Akingbola - Customer Care Manager - Global Info-Swift Consulting Ltd | Himalayas