I'm Seeking a challenging and rewarding position within a dynamic organization where I can:Leverage my strong technical skills to effectively support end-users and contribute to a positive user experience.Contribute to a collaborative and supportive team environment where I can share my knowledge and learn from others.
MBLooking for a job
Mousumi Barman
@mousumiroybarmannnn
ITSD, ITSM, SERVICE NOW, Escalation department, technical support/Service desk
IndiaWhat I'm looking for
Analyzing & strategically solving IT related & hardware management issues through incident management system. Additionally, improving vendor management for issues resolution & provide remote desktop support.
Experience
Work history, roles, and key accomplishments
HTCurrent
Senior Specialist
HCL technologies
Apr 2024 - Present (1 year 1 month)
I'm a senior specialist in HCL technologies, posted in Hyderabad,India
OCSupport Analyst
Oracle Cerner corporation
Jun 2023 - Nov 2023 (5 months)
I was a Support Analyst in Oracle Cerner corporation.
AII was working as SME and was handling team of 15 people.
TC
I was working in PepsiCo project and simultaneously also handling other project named saleshub+
TBI was working as a technical support associate in Verizon project
Education
Degrees, certifications, and relevant coursework
JUJaipur National University
BBA
PGPearls of God
ICSE , General
CSCentral model school
ISE, Commerce
IKISHM KOLKATA
Advanced diploma in hospitality management
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
1200k-1900k USD
Job categories
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