Moushumi Sarkar
@moushumisarkar
I manage hotel reservations, front office operations, and personalized guest experiences.
BahrainWhat I'm looking for
I've supported reservations, guest services, and front office operations across Bahrain, the UAE, Qatar, and India. Most recently, I supervised reservations at Swiss Bel Hotel Seef in Manama, handling bookings, room inventory, deposits, special requests, and guest communications.
I've also led front desk and guest service teams at Radisson Blu Downtown Dubai, K Hotel, InterContinental Doha The City Hotel, Hilton Garden Inn Saket, Taj Green Cove Resort Leisure, and Devigarh Palace. I use Opera, Fidelio, OnQ, and IDS Advanced to support personalized service, upselling, revenue, and smooth check-in and check-out experiences.
Experience
Work history, roles, and key accomplishments
Reservation Supervisor
Swiss Bel Hotel Seef
Jun 2016 - Feb 2018 (1 year 8 months)
Handled guest reservations by phone, recorded reservation information accurately, and processed deposit details. Supported maximum hotel occupancy through room inventory control and upselling techniques.
Reservation Agent
Radisson Blu Downtown Dubai
Mar 2015 - Mar 2016 (1 year)
Processed hotel reservations and managed guest communications with accuracy and confidentiality.
Guest Service Supervisor
K Hotel
Nov 2014 - Feb 2015 (3 months)
Supervised guest services and ensured high standards of guest satisfaction.
Front Desk Supervisor
InterContinental Doha The City Hotel
May 2012 - May 2014 (2 years)
Supervised front desk operations, managed check-in/check-out, and enhanced guest experience.
Front Desk Supervisor
Hilton Garden Inn Saket
May 2010 - Apr 2012 (1 year 11 months)
Supervised front desk operations and delivered high-quality guest service.
Front Desk Supervisor
Taj Green Cove Resort Leisure
Oct 2008 - Mar 2010 (1 year 5 months)
Supervised front desk operations and ensured smooth guest services.
Senior Front Desk Agent
Devigarh Palace
Mar 2008 - Oct 2008 (7 months)
Managed front desk operations and provided personalized guest service.
Education
Degrees, certifications, and relevant coursework
University, India
3-Year Degree, Hotel Management
2006 - 2009
Completed a 3-year degree in Hotel Management from 2006 to 2009.
Radisson Shimla
Training, Hotel Management
Completed 6 months of training at Radisson Shimla.
ITC Madurai
Training, Hotel Management
Completed 6 months of training at ITC Madurai.
ITC Kolkata
Training, Hotel Management
Completed casual training at ITC Kolkata.
Hyatt Regency Kolkata
Training, Hotel Management
Completed casual training at Hyatt Regency Kolkata.
Availability
Location
BahrainAuthorized to work in
Job categories
Skills
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