Motti Schleider
@mottischleider
Senior Systems Engineer specializing in MSP backup, server lifecycle, and AI-assisted automation.
United StatesWhat I'm looking for
I’m a Senior Systems Engineer with 20+ years of MSP experience supporting environments of 3,000–4,500 seats and 200–400 servers across 30–50 concurrent clients. I focus on SMBs in regulated verticals, including law firms and medical practices, where reliability and responsiveness matter.
I integrate Microsoft Copilot and ChatGPT into daily workflows to streamline L2 escalation resolution and accelerate AI-assisted PowerShell development. I’m also a go-to SME for backup and data recovery—covering Acronis, Datto, and StorageCraft—and I lead full-lifecycle server deployments from provisioning to hand-off.
I bring specialist strength in proactive optimization, server lifecycle management, and secure, stable operations across Microsoft 365/Teams Admin and directory services, plus network and security tools like Sophos and SonicWall. I author technical quotes and specs for high-scalability server environments, aiming to keep critical business systems running smoothly.
Experience
Work history, roles, and key accomplishments
Sr. Systems Engineer
Positive Tech Solutions
Aug 2022 - Present (3 years 11 months)
Provided L2/L3 support for an MSP environment of 3,000–4,500 seats and 200–400 servers across a 30–50 client portfolio serving SMBs, law firms, and medical practices. Acted as an SME for backup and data recovery and led end-to-end server deployments, using Microsoft Copilot and ChatGPT to accelerate issue resolution and AI-assisted PowerShell development.
Sr. Systems Engineer
NetLogix
Aug 2021 - Aug 2022 (1 year)
Provided senior remote and on-site support for diverse SMB clients, including legal and healthcare verticals. Managed high-security and executive accounts, deployed Perch Advanced Security, and mentored junior technicians.
Sr. Systems Engineer
Business Machine Technologies
Feb 2019 - Aug 2021 (2 years 6 months)
Served as the highest escalation point for a regional MSP. Led the COVID-19 remote transition with zero downtime and drove Microsoft Teams and VoIP integrations.
Associate
Cartwheel IT
Aug 2016 - Jan 2019 (2 years 5 months)
Deployed Meraki and Open Mesh networking stacks for boutique NYC SMB clients. Managed full network upgrades and coordinated office moves.
Support Desk
Network Dr.
Worked in a Support Desk role at Network Dr..
Sr. Systems Admin
Bernhard It
Worked as a Sr. Systems Admin at Bernhard IT.
Network Field Tech
Databit Inc.
Worked as a Network Field Tech at Databit Inc..
Sr. Systems Admin
World Blitz LLC
Worked as a Sr. Systems Admin at World Blitz LLC.
Technology Consultant
BC Consulting
Worked as a Technology Consultant at BC Consulting.
Client Support
Ursus Networking
Worked in Client Support at Ursus Networking.
Education
Degrees, certifications, and relevant coursework
Motti hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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