Reginald Best
@reginaldbest
Senior systems engineer specializing in IT infrastructure, imaging, and technical support.
What I'm looking for
I am a senior systems engineer with extensive hands-on experience supporting devices and platforms across remote and on-site environments. I have led PC installs, enterprise software deployments, MDT and Linux imaging for 1,000+ devices, and managed virtual environments while resolving advanced hardware and software issues.
My background includes roles at Zensar Technologies, Abbott Vascular, Peak Systems, and Velociti, where I worked on server administration, Active Directory, Azure, PowerShell scripting, VDI, VPNs, and network cabling and configuration. I emphasize clear communication with technical stakeholders and collaboration across cross-functional teams to drive operational reliability.
I seek to bring technical leadership, dependable troubleshooting, and process-driven automation to an organization that values remote or hybrid work, high-accuracy system management, and continuous improvement in IT infrastructure.
Experience
Work history, roles, and key accomplishments
Computer System Technician
Digital Best
Jan 2007 - Present (18 years 11 months)
Provided dedicated technical support to elderly users, specializing in OS troubleshooting, connectivity fixes and customer-facing problem resolution.
Sr. Systems Engineer
Zensar Technologies
Jul 2020 - Apr 2025 (4 years 9 months)
Provided advanced cross-platform IT support, led PC installs, software deployment and backup operations, and diagnosed/resolved hardware and software issues for enterprise clients.
Dell Pro Deploy Engineer
Peak Systems Inc.
Mar 2019 - Apr 2020 (1 year 1 month)
Delivered enterprise-level software installations, managed virtual environments and escalated complex support cases to meet deployment SLAs.
IT Engineer
Abbott Vascular
Mar 2018 - Mar 2019 (1 year)
Deployed MDT and Linux images across 1,000+ devices and supported remote and on-site help desk operations to maintain enterprise device readiness.
Network Services Technician
Velociti Inc.
May 2017 - Apr 2018 (11 months)
Installed Cat5e/Cat6 cabling, configured wireless access points and executed multi-site network setups requiring extensive travel.
Education
Degrees, certifications, and relevant coursework
UEI College Riverside
Diploma in Computer Science, Computer Science
Completed a Diploma in Computer Science at UEI Riverside, focusing on practical IT and systems administration skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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