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Alden Wilson

@aldenwilson

Senior IT systems engineer specializing in AI hardware architecture, DevSecOps, and scalable infrastructure automation.

United States
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What I'm looking for

I seek roles that combine hands-on infrastructure and security ownership with opportunities to build scalable AI/automation systems, prioritize security-first culture, and drive measurable operational improvements.

I am a senior IT systems engineer and AI hardware architect with deep experience designing high-availability infrastructure, security-driven DevSecOps practices, and automation that reduces manual workload. I have deployed colocated server clusters for local LLM inference, built full-stack web interfaces for model access, and created multi-agent analytics tools to surface operational insights from a decade of data.

I consistently drive process improvements and security posture enhancements—implementing SSO/MFA, migrating legacy Active Directory to Entra Joined zero-touch flows, and automating repetitive tasks to reclaim hundreds of team hours weekly. My background spans system engineering, SQL optimization, VoIP, network architecture, and hands-on software development, enabling me to deliver reliable, secure, and scalable solutions for enterprise and MSP environments.

Experience

Work history, roles, and key accomplishments

IS

DevSecOps / vCISO

ITECH Solutions

Jan 2021 - Dec 2024 (3 years 11 months)

Led security and service-desk transformation improving SLA response from 3 days to 4 hours, implemented SSO/MFA and Entra migrations, and removed 800 weekly manual hours via RPA and process automation while maintaining 60%+ monthly ticket resolution.

FL

Software Engineer

FlyThisSim

Jan 2017 - Dec 2017 (11 months)

Developed PHP/MySQL backend systems and automated imaging/deployment solutions for flight simulator clients, improving system reliability and customer support responsiveness.

XI

Helpdesk & Partner Support

8x8 Inc.

Jan 2013 - Dec 2015 (2 years 11 months)

Supported SMB to enterprise voice systems, configured routers/firewalls and call flows, coached teams to reduce MTTR by 55% and maintained 95%+ CSAT.

Education

Degrees, certifications, and relevant coursework

Alden hasn't added their education

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