Alden Wilson
@aldenwilson
Senior IT systems engineer specializing in AI hardware architecture, DevSecOps, and scalable infrastructure automation.
What I'm looking for
I am a senior IT systems engineer and AI hardware architect with deep experience designing high-availability infrastructure, security-driven DevSecOps practices, and automation that reduces manual workload. I have deployed colocated server clusters for local LLM inference, built full-stack web interfaces for model access, and created multi-agent analytics tools to surface operational insights from a decade of data.
I consistently drive process improvements and security posture enhancements—implementing SSO/MFA, migrating legacy Active Directory to Entra Joined zero-touch flows, and automating repetitive tasks to reclaim hundreds of team hours weekly. My background spans system engineering, SQL optimization, VoIP, network architecture, and hands-on software development, enabling me to deliver reliable, secure, and scalable solutions for enterprise and MSP environments.
Experience
Work history, roles, and key accomplishments
AI Hardware Architect
Affiliti Network
Jan 2025 - Present (1 year 5 months)
Designed and deployed high-availability local inference server clusters and full-stack interfaces to convert conversational text to structured object data, improving throughput by replacing GUI workflows with natural language pipelines and protecting PHI/PII through on-prem inference.
DevSecOps / vCISO
ITECH Solutions
Jan 2021 - Dec 2024 (3 years 11 months)
Led security and service-desk transformation improving SLA response from 3 days to 4 hours, implemented SSO/MFA and Entra migrations, and removed 800 weekly manual hours via RPA and process automation while maintaining 60%+ monthly ticket resolution.
IT Systems Engineer
EMD Networking Services
Jan 2017 - Dec 2021 (4 years 11 months)
Engineered high-availability network and SQL solutions, performed migrations from legacy Windows Server/SQL environments, and maintained 100% CSAT while ensuring consistent ticket ownership and uptime for critical clients.
Software Engineer
FlyThisSim
Jan 2017 - Dec 2017 (11 months)
Developed PHP/MySQL backend systems and automated imaging/deployment solutions for flight simulator clients, improving system reliability and customer support responsiveness.
Tier 1/2 Technical Support
Land F/X
Jan 2015 - Dec 2016 (1 year 11 months)
Provided global technical support, created knowledgebase and CI/CD deployment processes, recovered enterprise systems from ransomware, and deployed OSX/Parallels workstations for AutoCAD use.
Helpdesk & Partner Support
8x8 Inc.
Jan 2013 - Dec 2015 (2 years 11 months)
Supported SMB to enterprise voice systems, configured routers/firewalls and call flows, coached teams to reduce MTTR by 55% and maintained 95%+ CSAT.
Education
Degrees, certifications, and relevant coursework
Alden hasn't added their education
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Availability
Location
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Website
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Skills
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