I've led accounts receivable, commercial collections, and revenue cycle operations for Visionaire Partners, Vengroff Williams, Step By Step Mental Health Counseling, Vitality Physicians Group Practice, and JD Byrider/CNAC Finance. At Vengroff Williams, I reduced PPG Paints Midwest delinquent receivables from approximately $800,000 to under $42,000.
I manage aging analysis, dispute resolution, insurance billing, portfolio performance, reconciliations, and financial operations while partnering with credit managers, sales teams, customers, and internal stakeholders. I've managed portfolios exceeding $3.5 million, developed collection teams of up to 15 employees, and maintain HIPAA and FDCPA compliance while improving cash collection performance.
