At Medical Guardian, I confer with customers about overdue payments, review account terms, and arrange repayment schedules based on their financial situations. I was named a 2025 Founder’s Club member and Collector Agent of the Year.
As Department Collections Supervisor at Radius Global Solutions, I trained and coached employees, coordinated the team’s production schedule, and reviewed calls for compliance with state and federal guidelines.
At Radius Global Solutions and Northland Group, I maintained accounts, followed up on payments, arranged settlements, and resolved customer disputes. My work included answering inbound calls and making outbound calls requiring immediate attention.
Earlier, at Accounts Receivable Management, I worked as both an Accounts Specialist and Department supervisor. I also led a team of 26 agents to achieve the highest available bonus.
