Morgan Krough
@morgankrough
Healthcare administrator driving operations, accreditation, and revenue-cycle success.
What I'm looking for
I am a detail-oriented healthcare administrator with hands-on experience managing academic operations, accreditation tasks, and revenue-cycle processes across hospital systems.
In my current role supporting an Orthopaedic Surgery residency, I oversee day-to-day academic and administrative operations, manage visiting sub-intern programs, coordinate visiting professors and Grand Rounds logistics, and handle resident-related financial processes through DocLink.
Previously I worked remotely on revenue cycle management for 20+ health systems, resolving underpaid claims, submitting accurate insurance claims, investigating denials, and preparing financial performance and compliance reports.
I bring strong organizational, communication, and customer-service skills, and I enjoy coordinating multi-stakeholder programs, improving processes, and ensuring compliance with accreditation and financial standards.
Experience
Work history, roles, and key accomplishments
Academic Services Coordinator
Nov 2024 - Present (1 year 3 months)
Oversee day-to-day academic and administrative operations of the Orthopaedic Surgery Residency, manage visiting sub-intern program and visiting professors, and support accreditation and resident recruitment processes.
Operations Associate / Project Manager
R1 RCM
Jan 2023 - Dec 2024 (1 year 11 months)
Managed revenue cycle operations for 20+ health systems, resolved underpaid and denied claims through payer portals, and prepared financial and compliance reports to improve reimbursement accuracy.
Education
Degrees, certifications, and relevant coursework
Ohio University
Master of Healthcare Administration, Healthcare Administration
2023 -
Activities and societies: Camp Open Arms (2025 - Current); Think Kids WV (2022 - 2023)
Pursuing a Master’s in Healthcare Administration with a focus on community engagement and program management.
West Virginia University
Bachelor of Science, Health Services Management
2019 - 2023
Completed a Bachelor’s program with coursework supporting health services management and revenue cycle functions from 2019 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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